Open To Work
Katherine Herl
Grass Lake,MI
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Server AssistantCustomer Service RepresentativeDietary Aide LeaderServerDirect Care WorkerSalary Range
45000/yr - 200000/yrSummary
Dynamic and dedicated professional with extensive experience in customer service at Outback Steakhouse. Proven ability to enhance guest relations through attentive service and effective problem-solving. Skilled in order management and maintaining cleanliness standards, ensuring a seamless dining experience. Committed to teamwork and continuous learning in fast-paced environments.
Overview
1
1
Certification
Work History
Server Assistant
Outback Steakhouse
- Assisted servers with order delivery and dining room setup, ensuring smooth operations during peak hours.
- Maintained cleanliness of dining areas and service stations, adhering to health and safety standards.
- Supported inventory management by restocking supplies and monitoring product availability.
- Collaborated with kitchen staff to expedite food preparation and maintain quality service flow.
- Contributed to positive guest experiences through attentive service and proactive problem-solving skills.
- Greeted customers warmly to provide exceptional customer service.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Customer Service Representative
Menards
- Assisted customers with product inquiries and order processing.
- Resolved customer complaints efficiently, ensuring high satisfaction levels.
- Maintained accurate inventory records through regular stock checks.
- Collaborated with team members to enhance store organization and display.
- Streamlined checkout processes, reducing wait times for customers.
- Trained new staff on customer service protocols and best practices.
- Implemented solutions for common customer issues to improve service quality.
- Provided feedback to management on product availability and trends.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Participated in training programs to enhance product knowledge and customer service skills.
Dietary Aide Leader
Vista Grande Villa
Server
Red Lobster
Direct Care Worker
Arbor Woods Assistant Living
Education
Behavioral Health And Science
Associate of Applied Science - Surgical Technician
Skills
Teamwork and collaboration
Attention to detail
Positive and friendly attitude
Willing to learn
Customer service
Cleanliness standards
Responsible and trustworthy
Flexible schedule
Order accuracy
Table bussing
Supply restocking
Order management
Heavy lifting
Food running
Guest relations management
Station preparation
Service prioritization
Certification
Food and Kitchen ServSafe Certificate.
Timeline
Server Assistant - Outback Steakhouse
Customer Service Representative - Menards
Dietary Aide Leader - Vista Grande Villa
Server - Red Lobster
Direct Care Worker - Arbor Woods Assistant Living
Jackson Community College - , Behavioral Health And Science
Baker of Jackson - Associate of Applied Science, Surgical Technician