Katherine Herring
Keachi,LA
Summary
Compassionate Caregiving Manager known for high productivity and efficiency in task completion. Possess specialized skills in patient care management, team leadership, and operational improvement. Excel using empathy, communication, and problem-solving to enhance care quality and staff performance.
Overview
12
12
years of professional experience
1994
1994
years of post-secondary education
1
1
Certification
Work History
Caregiving Manager
Private Care
Beaverton, Oregon
08.2025 - Current
- Supervised daily caregiving operations to ensure high-quality service delivery.
- Trained staff on best practices in patient care and safety protocols.
- Developed individualized care plans based on client needs and preferences.
- Monitored caregiver performance and provided constructive feedback for improvement.
- Facilitated communication between clients, families, and healthcare professionals.
- Scheduled caregiver assignments to optimize coverage and efficiency.
- Evaluated client progress and adjusted care plans as necessary.
- Implemented training programs to enhance staff skills and knowledge in caregiving techniques.
- Resolved conflicts between staff members in a professional manner.
- Created a team-oriented environment by encouraging collaboration among staff members.
- Implemented strategies to improve customer satisfaction ratings among clients receiving home health services.
- Reviewed medical records regularly to identify any changes in condition that may impact the delivery of services provided by caregivers.
- Investigated client complaints regarding caregiver performance and took corrective action when necessary.
- Maintained professional relationships with community agencies involved in providing additional resources or support for clients receiving home health services.
- Assisted in recruiting, interviewing, hiring, orienting and training new caregivers as needed.
- Participated in case conferences involving multiple disciplines to discuss the development of comprehensive care plans for clients.
- Collaborated with families, caregivers, guardians on a regular basis to provide updates on their loved one's condition and progress towards goals.
- Served as an advocate for patients' rights while ensuring that they receive appropriate levels of care in accordance with their wishes.
- Facilitated communication between families, caregivers, guardians regarding their loved one's care plan objectives.
- Established schedules for assigned staff members to ensure adequate coverage of shifts and services.
- Coordinated with other healthcare professionals involved in each client's care plan to ensure continuity of services.
- Monitored the performance of staff members providing direct care to ensure that quality standards were met or exceeded.
- Ensured compliance with all relevant laws and regulations governing the provision of home health services.
- Identified potential risk factors impacting the safety or well-being of clients during assessments and communicated these findings promptly to the appropriate parties.
- Developed and implemented care plans for clients with chronic illnesses and disabilities.
- Maintained accurate records of client progress, services provided, changes in condition, treatments administered.
- Evaluated caregiver performance through observation, feedback from clients, families, guardians, and review of documentation, followed up with appropriate coaching or disciplinary actions if needed.
- Conducted assessments of client needs and developed individualized service plans to meet those needs.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted with meal planning to meet nutritional plans.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Cashier Assistant
Everyday Deals Grocery Liquidators
Portland, Oregon
01.2021 - 01.2023
- Assisted customers with product inquiries and checkout processes.
- Processed cash and card transactions efficiently at point of sale.
- Maintained cleanliness and organization of checkout area and store displays.
- Handled returns and exchanges according to store policies and procedures.
- Monitored inventory levels and reported shortages to management promptly.
- Provided friendly assistance during busy shopping hours to improve flow.
Welder,plasma cutting metal, sand blasting
Valley Industries
Damascus, Oregon
02.2014 - 01.2023
- Fabricated metal components using MIG and TIG welding techniques.
- Interpreted blueprints and technical drawings for accurate project execution.
- Ensured compliance with safety standards while operating welding equipment.
- Collaborated with team members to streamline production processes.
- Inspected welds for quality and consistency before final assembly.
Caregiving Manager
Reside Residential
Portland, Oregon
11.2021 - 01.2022
- Supervised daily caregiving activities for residents in a supportive environment.
- Coordinated schedules and tasks for caregiving staff to ensure coverage.
- Assisted residents with personal care needs, promoting dignity and respect.
- Maintained accurate records of resident care plans and progress notes.
- Communicated effectively with families regarding resident well-being and updates.
Grocery Clerk
Discount Plush
Portland, Oregon
10.2020 - 11.2021
- Assisted customers with product selection and general inquiries.
- Stocked shelves and organized products for easy access.
- Operated cash register and processed customer transactions efficiently.
Education
John Marshal High School
Portland, ORSkills
- Care plan development
- Team leadership
- Staff training
- Performance evaluation
Certification
CPR First Aide
Oregon intervention
Timeline
Caregiving Manager
Private Care
08.2025 - Current
Caregiving Manager
Reside Residential
11.2021 - 01.2022
Cashier Assistant
Everyday Deals Grocery Liquidators
01.2021 - 01.2023
Grocery Clerk
Discount Plush
10.2020 - 11.2021
Welder,plasma cutting metal, sand blasting
Valley Industries
02.2014 - 01.2023
John Marshal High School