Katherine Hibdon
Summary
Dynamic Assistant Manager at Twice Daily with a proven track record in operations management and customer relations. Enhanced store performance through effective staff training and financial reporting, driving sales growth and fostering loyalty. Recognized for boosting employee morale and implementing data-driven inventory strategies to optimize service delivery.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Twice Daily
06.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Business Development Manager
Trader Network
10.2008 - 12.2015
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
Education
General Studies
Volunteer State Community College
Gallatin, TNSkills
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Operations management
- Sales reporting
- Business development
- Recruitment and hiring
- Financial reporting
- Vendor relationship management
Timeline
Assistant Manager
Twice Daily
06.2018 - Current
Business Development Manager
Trader Network
10.2008 - 12.2015
General Studies
Volunteer State Community College
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