KATHERINE HILL
San Diego,Ca.
Summary
Qualified healthcare professional experienced in treating patients' concerns with care, compassion and skill, seeking placement with LivaNova as Clinical Specialist, Cardiopulmonary. Focused on helping patients improve physically and mentally for whole-body wellness, while creating an environment of trust with individuals from diverse backgrounds. Able to provide support and educate other healthcare professionals, colleagues and patient families. Committed to delivering exceptional care and education by cohesively blending the values of LivaNova with appropriate patient outcomes.
Overview
12
12
years of professional experience
Work History
Certified Nursing Assistant
Select Specialty Hospital
09.2020 - Current
- Conducted routine checks on patient vitals, blood pressure, blood glucose, heart rate and rhythm.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
- Answered patient and family questions to educate on optimal treatment procedures.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Comforted patients and provided each with reassurance and encouragement.
Certified Nursing Assistant- Operating Room
Sharp Grossmont Hospital
09.2020 - 05.2021
- Followed standard precautions using personal protective equipment to maintain safe and secure settings.
- Transported patients to holding area to prepare for operating procedures.
- Restocked supplies, confirming sufficient inventory levels prior to procedures.
- Took specimens to laboratory for analysis.
- Pursued numerous learning opportunities in order to continuously expand core knowledge associated with surgical and technical procedures to advance patient care.
Certified Nursing Assistant
Mission Hills Post Acute Center
06.2019 - 07.2020
- Maintain HIPAA and residents rights
- Cohesively work with interdisciplinary healthcare team to provide high quality whole person treatment and report any changes in residents conditions
- Utilize medical/surgical asepsis and standard procedures
- Maintain respect and professionalism with patients nearing end of life, while following facility procedure
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Customer Care Specialist/Sales Associate
Unishippers of Flint & Virginia
01.2012 - 05.2018
- Demonstrated ability to analyze problems or adverse situations to provide well-placed customer service
- Counsel customers on dispute resolution options while balancing the best interest of the company
- Work with small to medium sized businesses to evaluate shipping costs and negotiate cost reduction solutions and successfully activated accounts.
- De-escalated customer issues with proven conflict mediation and problem-solving abilities.
- Maximized revenue by proactively building and managing key customer relationships.
Education
Certified Nursing Assistant -
San Diego Continuing Education
San Diego, CA05.2019
Bachelor of Science - Consumer & Community Studies
University of Utah
Salt Lake City, UT08.2007
Skills
- Successfully completed Bachelor of Science Program through the University of Utah
- Calm and level-headed under duress
- Medical terminology knowledge
- BSL certified
- Fluent in Infection control procedures and HIPAA regulations
- Basic understanding of implantable devices and interpretation of ECG reading
- Reliable team player
Timeline
Certified Nursing Assistant
Select Specialty Hospital
09.2020 - Current
Certified Nursing Assistant- Operating Room
Sharp Grossmont Hospital
09.2020 - 05.2021
Certified Nursing Assistant
Mission Hills Post Acute Center
06.2019 - 07.2020
Customer Care Specialist/Sales Associate
Unishippers of Flint & Virginia
01.2012 - 05.2018
Certified Nursing Assistant -
San Diego Continuing Education
Bachelor of Science - Consumer & Community Studies
University of Utah
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