Zach Butterfield
Sandy,UT
Summary
Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
17
17
years of professional experience
Work History
Personal Trainer
Salt Lake City, UT
01.2007 - Current
- Work with diverse clientele to reach personal goals through behavior modification, strength and endurance training.
Cancer Resource Coach
Intermountain Health
Murray, UT
06.2018 - 11.2023
- Lay navigator for Medical Oncology clinic to facilitate supportive care services and remove barriers to patient care
- Facilitate resources to patients (i.e., financial, transportation, lodging, free drug applications etc.)
- Find grants and apply for free drug for patients in financial distress
- Worked as a project manager on Grand Challenges Ask, Advise, Connect smoking cessation within EHR (Launched 04/01/22)
- Assist oncology physicians as needed to support patient’s exercise/wellness goals
- AYA patient navigator and Intermountain Health lead for HI-AYA young adult connections
- Facilitate Patient Family Advisory Council for system wide oncology program
- Helps hospital maintain certifications related to oncology (i.e., Commission on Cancer)
- Complete and process payroll for clinic employees
- Refers patients to wellness services to help live healthier lifestyles.
Administrative Assistance
Intermountain Health
Salt Lake City, UT
05.2008 - 06.2018
- Tumor Conference coordinator
- Acquire all necessary information to run a successful tumor board for physician patient review
- Facilitate payroll for caregivers under my umbrella
- Host leadership meetings involving clinic managers and employed physicians
- Establish community screening clinics for patients who are underinsured/uninsured.
Education
Bachelors of Exercise Sports Science -
University of Utah
01.2007
Skills
- Completed Microsoft Word, Excel, and PowerPoint through the University of Utah Program
- 50 words per minute
- Exceptional customer service skills
- Ability to successfully handle multiple projects and customers at the same time
- Experienced in developing and training new team members
- Successfully run seven organized meetings each week
- Proficient in Anatomy & physiology terminology
- Knowledge of oncological diseases and treatment processes
Accomplishments
- Bachelor of Science in Exercise Sports Science from the University of Utah (Spring 2007)
- NASM Performance enhancement specialist certification
- Level III USA Cycling coach certified
- Experienced and passionate about fitness, health and well-being
Personal Qualities
- Hard worker, energetic, and outgoing
- Dependable and punctual
- Very friendly, great personality, and a terrific team player
- Great listener and motivator
Timeline
Cancer Resource Coach
Intermountain Health
06.2018 - 11.2023
Administrative Assistance
Intermountain Health
05.2008 - 06.2018
Personal Trainer
01.2007 - Current
Bachelors of Exercise Sports Science -
University of Utah
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