- Passionate about balancing physical health with mental and emotional wellness
- Mindfulness Practices
- Interior Design
- Enjoy hobbies that combine physical activity with outdoor exploration
- Running
- I like trying new recipes and food trends
- Baking
- I enjoy helping others and giving back to the community
- Personal Development and Self-Improvement
Katherine Hillard
Monticello,Illinois
Summary
Dynamic and detail-oriented professional with experience at First State Bank and Trust, excelling in cash handling and customer service. Proven ability to manage high-volume transactions while maintaining accuracy and professionalism. Certified lifeguard with strong communication skills, dedicated to ensuring safety and enhancing customer satisfaction in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Bank Teller
First State Bank And Trust
12.2024 - Current
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing exceptional service to enhance satisfaction.
- Managed cash drawers, maintaining accuracy in balancing funds at the end of each shift.
- Utilized banking software to update account information and track transaction histories.
- Adapted quickly to changing environments, demonstrating flexibility in handling various customer needs.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Lifeguard
The City of Monticello
05.2024 - 08.2024
- Monitored pool activities to ensure safety and adherence to regulations.
- Responded promptly to emergencies, providing first aid and rescue assistance as needed.
- Conducted regular safety checks on equipment and facilities to maintain operational standards.
- Educated patrons on pool rules and policies to promote a safe environment.
- Maintained cleanliness of pool area, including deck and surrounding spaces, ensuring hygiene standards.
- Completed training sessions on lifesaving techniques and emergency response protocols thoroughly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
No Degree -
Monticello High School
Monticello, IL05-2026
Skills
- Attention to detail
- Professionalism and courtesy
- Deposit and withdrawal management
- Customer relationship development
- Patience and empathy
- Cash handling expertise
- Customer needs assessment
- Stress tolerance
- Strong communicator
Interests
Extracurricular activities
-Sangamon Valley CEO Program
-National Honors Society
-Student Council
Timeline
Bank Teller
First State Bank And Trust
12.2024 - Current
Lifeguard
The City of Monticello
05.2024 - 08.2024
No Degree -
Monticello High School