Katherine Johnson
Fallon,NV
Summary
Dynamic Notary Signing Agent with a proven track record at Walmart in enhancing customer satisfaction and streamlining processes. Expert in mobile notary services and document verification, ensuring error-free notarizations. Strong problem-solving skills and a commitment to ethical practices foster trust and build lasting client relationships.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Notary Signing Agent
Self-employeed
09.2025 - Current
- Reduced errors in document processing by meticulously reviewing each document prior to obtaining signatures from parties involved.
- Enhanced client satisfaction by efficiently managing loan signing appointments and providing clear explanations of documents.
- Ensured timely completion of signings by effectively coordinating schedules with clients, title companies, and lenders.
- Demonstrated commitment to ethical practices by adhering to the National Notary Association Code of Professional Responsibility at all times.
- Maintained a professional image at all times while representing both the Notary Signing Agent role and the company brand during appointments.
- Increased efficiency for lenders and title companies by promptly returning completed documents after thorough verification of their accuracy.
- Developed strong relationships with local businesses, promoting increased referrals for notary services within the community.
- Maximized availability for clients by offering flexible scheduling options, including evenings and weekends when needed.
Mobile Notary
Self Employed Services
12.2024 - Current
- Expanded clientele by effectively marketing mobile notary services to local businesses and community members.
- Established a strong reputation for reliability and accuracy, contributing to overall business growth and success.
- Developed comprehensive record-keeping systems that ensured easy retrieval of past notarizations when needed.
- Performed thorough review of document contents before notarization, ensuring accuracy and completeness.
- Maintained strict confidentiality with sensitive client information, fostering trust and long-lasting professional relationships.
- Displayed professionalism and excellent communication skills while interacting with diverse clientele in a variety of settings.
Cashier
Dollar Tree
03.2025 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Bus Driver
Churchill County School District
12.2002 - 10.2024
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Conducted pre-trip inspections of bus for safe operation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
Keno Writer
Stockmans Casino
01.2022 - 02.2022
- Adapted quickly when faced with technology issues or updates in order to maintain consistent service quality.
- Provided excellent customer service, resulting in repeat clientele and positive word-of-mouth referrals.
- Assisted in increasing casino revenue through accurate and timely Keno ticket transactions.
- Enhanced customer satisfaction by providing efficient Keno ticket writing services and maintaining a friendly demeanor.
Customer Service Manager
Walmart
11.1997 - 06.2002
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Researched and corrected customer concerns to promote company loyalty.
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Kept accurate records to document customer service actions and discussions.
Education
Certificate - Notary Public
National Notary Association
Online12-2024
No Degree - Accounting And Early Education
Western Nevada Community College
Fallon, NV05-2006
Cosmetology - Cosmetology
Silver State Beauty College
Sparks, NV10-1991
Skills
- Mobile notary services
- Real estate transactions
- Document preparation
- Identity verification
- Error-free notarizations
- Industry regulation awareness
- Proper notarization procedures
- Documentation skills
- Document verification
- Customer service
- Problem-solving
- Cash handling
- Customer service excellence
- Money handling
- Cash handling and management
- Reliability and punctuality
- Customer relations
- Cash register operation
- Professionalism and courtesy
- Cash management
Certification
- CNP - Certified Notary Public
Timeline
Notary Signing Agent
Self-employeed
09.2025 - Current
Cashier
Dollar Tree
03.2025 - 04.2025
Mobile Notary
Self Employed Services
12.2024 - Current
Keno Writer
Stockmans Casino
01.2022 - 02.2022
Bus Driver
Churchill County School District
12.2002 - 10.2024
Customer Service Manager
Walmart
11.1997 - 06.2002
Certificate - Notary Public
National Notary Association
No Degree - Accounting And Early Education
Western Nevada Community College
Cosmetology - Cosmetology
Silver State Beauty College
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