Katherine Karp
Scarsdale,NY
Overview
3
3
years of professional experience
Work History
Host
Bouldin Creek Cafe
12.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Barista
Micheline Restaurant
07.2023 - 12.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Server/Coffee Maker
Harvest Wine And Bar
06.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
UTea Pho
11.2020 - 02.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Journalism
University of Texas At Austin
Austin, TX05.2023
Skills
- Team Collaboration
- Reservations Management
- Telephone Reception
- Server Support
Timeline
Host
Bouldin Creek Cafe
12.2023 - Current
Barista
Micheline Restaurant
07.2023 - 12.2023
Server/Coffee Maker
Harvest Wine And Bar
06.2023 - 08.2023
Server
UTea Pho
11.2020 - 02.2022
Bachelor of Science - Journalism
University of Texas At Austin