Katherine Kawa

• Communicated with Attorneys for both creditors and debtors regarding case information, as well as direct communication with creditors and debtors regarding payments and case status.
• Assisted in administrative tasks involving case documentation, data input, file maintenance, and miscellaneous tasks
• Provided one to one counseling assistance over the phone with debtors facing challenges with their payments due to difficult life changes and circumstances while their case was in process.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Drove patients to medical appointments and activities, facilitating access to essential services and social engagement. Charted one-to-one counseling during activities to support individual counseling processes led by assigned social worker. Assisted in serving meals and organizing activities, enhancing residents' quality of life and community involvement.

Previous background work in other human services, such as being an independent elder care/support for an individual transitioning after a divorce into a new living situation, organized through community contact which involved companionship, transportation to medical appointments, helping her unpack and organize, shopping trips for groceries and light housing

Conducted comprehensive assessments to identify patients' social and emotional needs.