Oswaldo Ortiz

Neenah,WI

Summary

Dynamic and compassionate professional with a background as an Administrative Assistant at Fantasy Entertainment and extensive experience as a Care Giver at Ipeamerica. Excelled in providing empathetic patient care, enhancing quality of life, and streamlining organizational tasks. Skilled in multitasking, patient management, and fostering strong relationships. Demonstrated a commitment to exceeding care standards and supporting team objectives.

Punctual and compassionate, always ensuring patient comfort and care. Well-versed in medical terminology and procedures, proficient in administering medications and recording vital signs. Committed to improving patient outcomes through efficient support and attention to detail.

Offering solid foundation in patient care, ready to learn and grow in medical environment. Brings ability to handle patient interactions and basic clinical tasks. Ready to use and develop patient communication and clinical support skills in [Desired Position] role.

Overview

2025

years of professional experience

Certification

Work History

Administrative Assistant

Fantasy Entertainment

Care Giver

Ipeamerica

03.2023 - 03.2024

Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Built strong relationships with clients to deliver emotional support and companionship.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Education

Graduate Certificate - Career And Technical Education

IPA

San Jose Costa Rica

12-2023

Skills

Respectful and compassionate
Time management
Elderly care
Problem-solving
Dependable and responsible
Patient care
Daily living assistance
Multitasking and organization
Personal hygiene assistance
Basic housekeeping
Emotional support
Housekeeping
Strong ethics
Meal preparation
Housekeeping tasks
Relationship building
Compassionate care
First aid and safety
Patient companionship
Team collaboration
Medication and appointment reminders
Supportive companionship
Alzheimer's care
Direct patient care
Medication management
Documentation
COVID-19 safety policies
Mobility assistance
Patient management
Client transportation
Incident reporting
Care plan assessment
End-of-life care
Hoyer lifting equipment
Patient assessments

Complex Problem-solving
Care plan adherence
Records management
Indirect patient care
Chronic disease management
Clinical quality program standards
Incapacitation care
Reliability and punctuality
Compassion and empathy
Active listening
Safety awareness
Social interaction
Conflict resolution
Patient advocacy
Cultural sensitivity
Stress management
Nutrition
Disability support
Quality program protocols
At-home care instruction
Empathetic listening
Patient care and companionship
Compassionate client care
Autism support
Community activities
Patient mobility assistance
Daily living activities assistance
Dining room support
Lifting and transferring
Medication coordination
Resident empowerment
Fast learner
Attentive to people
Bedside care

Certification

Food Safety Manager Certification – ServSafe or National Restaurant Association.
Personal Care Aide Certification (PCA) - Various State Agencies or Community Colleges.
Cardiopulmonary Resuscitation (CPR) - American Red Cross.
[Name of Certification] [Issuing Organization] [Year Month]
[State] Driver's License
First Aid Certification
ServSafe Food Handler's Certification
Certified Nursing Assistant (CNA)

Languages

Spanish

Native or Bilingual

English

Limited Working

Timeline