Katherine Kirkpatrick
Summary
Skilled in Retail Inventory Management and Customer Service, positively improves shopping experiences by providing a personable experience. Expertise in retail inventory upkeep and time management, can go above met expectations regarding responsibilities such as opening, closing, and operating the store. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet the needs of the company. Highly organized worker with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
3
3
years of professional experience
Work History
Dormitory Resident Assistant
Louisiana Tech University Residential Life
08.2023 - 05.2024
- Improved resident satisfaction by addressing concerns promptly and effectively.
- Hosted and designed programs to facilitate community amongst the residents.
- Monitored and enforced safety policies and submitted maintenance issues.
- Established and enforced residence hall policies and quiet hours to build a comfortable and respectful living environment.
- Acted as a liaison between residents and housing administration to advocate for the needs of my residential community.
Boutique Sales Associate
Landry Kate & CO
09.2021 - 12.2023
- Promoted a positive shopping experience by greeting and checking in with customers.
- Trained new workers in all regards to the store such as opening, closing, and daily operations.
- Enhanced customer satisfaction by providing personal accommodations and aid.
- Managed store inventory, and kept track of online and in-store orders.
- Communicated over social media and phone to provide information regarding store policy, inventory, and overall questions.
Front Desk Receptionist
Louisiana Tech University
11.2022 - 05.2023
- Greeted guests at the front desk and provided the necessary information regarding housing policies and portals.
- Maintained an organized and clean front office area to create professional and welcoming environment for housing tours and visitors.
- Answered multi-line phone system and transferred callers to the appropriate department or staff member.
- Handled sensitive customer information and kept personal conversations private and confidential.
Education
Bachelor of Science - Biology
Louisiana Tech University
Ruston, LA05.2025
High School Diploma -
Mckinney High School
Mckinney, TX05.2022
Skills
- Retail Sales
- Retail transactions
- Retail Inventory Management
- Customer Service
- Active Listening
- Money handling abilities
- Role Modeling
- Time Management
Accomplishments
Earned a spot on the Louisiana Tech University Presidents list for two consecutive years.
Timeline
Dormitory Resident Assistant
Louisiana Tech University Residential Life
08.2023 - 05.2024
Front Desk Receptionist
Louisiana Tech University
11.2022 - 05.2023
Boutique Sales Associate
Landry Kate & CO
09.2021 - 12.2023
Bachelor of Science - Biology
Louisiana Tech University
High School Diploma -
Mckinney High School
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