Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Katherine Knight

Texas City,TX

Summary

Healthcare Administrator with proven to deliver exemplary level of healthcare service to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Wide range of nursing/operational administration experience. Navigated Ebola crisis and Covid19 pandemic.

Overview

27
27
years of professional experience

Work History

Director of Nursing

Hospitality Health ER
02.2018 - Current
  • Responsible for day-to-day operations of ER.
  • Train all staff on thinking "out of the box" to exceed expectations for all patients.
  • Developed and implemented quick action plans to meet ever changing Covid19 pandemic CDC recommendations for patients and staff.
  • Monitor and evaluate nursing and paramedic staff performance, providing feedback and guidance to support standards of care.
  • Built and maintain positive working relationships with physicians and staff to support seamless healthcare operations.
  • Wrote procedures for 4 different monoclonal antibody infusions for Covid19 that HHER administered to patients that qualified.
  • Decreased monthly cost for biohazard waste, compliance classes and Shred IT services by 50%.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Performed rounds to observe care and interview patients and families.
  • Responsible for ordering supplies, narcotics and medications while staying under budget.
  • Kept all mandatory records and state requirements as defined by Texas Health and Safety code for Freestanding ER's. Lead Texas Health and Human services 2 day inspection survey with minor infarction.
  • Acknowledge, apologize and offer resolve to patient complaints before patients post on social media.

Nurse Manager

UT Health/Physicians
09.2015 - 01.2018
  • Managed nurses and PCT's for 7 different clinics. Cardiology, Pulmonology, Endocrinology, Infectious Disease, Internal Medicine, Rheumatology with Infusion Center and Nephrology.
  • Developed relations with 40+ physicians/fellows/residents within these 7 departments and medical school.
  • Implemented emergency plan for critical patients in clinics.
  • Supervised, directed, and motivated high-quality performance from nursing staff and PCT's.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses and PCT's to share ideas and concerns.
  • Managed staff scheduling and time off to adequately staff and allow nurses earned time off.

Interim Director

Healthone Pearland Freestanding ED
06.2014 - 02.2015

Healthone Pearland ED was associated with Clear Lake Regional. Pearland Medical Center opened. HealthOne freestanding ER closed.

  • Maintained high HCAHPS scores and met ER metrics.
  • Increased departments standing from 17th to 107th at CLRMC on daily staffing report. Meeting all productivity standards.
  • Dealt with Ebola crisis by training staff, securing appropriate supplies and continuing education with everchanging information from CDC.
  • Weekly meetings with supervisor COO at CLRMC.
  • Kept COO informed of ED issues/progress.
  • Managed Fiscal responsibilities.
  • Developed goals that aligned with CLRMC.
  • Closed Alvin Freestanding ER. Moved nurses who wanted to stay with CLRMC to Pearland ER.
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives

Nurse Manager

HealthOne Pearland Freestanding ED
01.2014 - 06.2014
  • Assisted Director in daily operations.
  • Orientation of new employees.
  • Completed schedule for nurses and paramedics.
  • Kronos-payroll for all staff.
  • Ordering Medical supplies.
  • Investigated and resolved complaints from staff, physicians, and patients.
  • Worked at least 36 hours per month as floor nurse to maintain clinical proficiency

Charge Nurse

HealthOne Pearland Freestanding ED
11.2007 - 01.2014
  • Flow patients thru ED in timely manner.
  • Transfers and complete MOT's if patient was not transferred to CLRMC.
  • Make nurse manager aware of any issues.
  • Assist doctors with procedures.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Developed and maintained close relationships with patients and families to facilitate smooth communications, provide encouragement and build trust

Charge Nurse

Bayshore Medical Center
06.2000 - 11.2007

Started as Agency RN at Bayshore in 2000 then became PRN staffing approx. 2002 then fulltime in 2003.

  • Triaged ambulance patients and appropriate room placement.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Conducted daily shift briefs to inform staff of changes in patient care assignments.
  • Insured flow of patients thru all exam rooms/trauma rooms.
  • Served on PEER Review panel.
  • Meditech Super User
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols

Staff RN

Angleton Danbury General Hospital
08.1998 - 06.2000

Angleton Danbury General Hospital is now Angleton UTMB. Worked ICU and ER.

  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Effectively prioritized assignments, executing care based on each patient's relative condition and delegating tasks to available personnel deliver safe and efficient care.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Ventilator Management
  • Nursing care to adults, children and infants.

Staff Nurse

The Women's Hospital Of Texas
07.1996 - 08.1998

My first nursing position. Worked newborn nursery and postpartum. Floated to NICU.

  • Physical assessment of mothers and neonates.
  • Assist mothers with breastfeeding.
  • Assist mothers after delivery. Observation of postpartum bleeding.
  • Observation of neonates during 6 hour post birth period. Call Neonatologist for deteriorating condition of neonate.
  • Bathing and feeding infants. Tube feedings in NICU.
  • Parent teaching: cord care, how to swaddle infant to make baby feel more secure, soft spot concerns, meconium diapers, frequency of feedings, importance of supporting infants head, bonding skin to skin, circumcision care etc...
  • Administer pain medications for postpartum mothers.

Education

Master of Science - Healthcare Administration

Western Governors University
Online
03.2024

Bachelor of Science - Nursing

Grand Canyon University
Phoenix, AZ
07.2015

Associate of Applied Science - Nursing

Alvin Community College
Alvin, TX
05.1996

Skills

  • Strategic Planning
  • Effective Multitasking
  • Leadership
  • Collaboration
  • Fiscal Management
  • Professionalism
  • Performance Improvement
  • Problem Solving
  • Accountability
  • Nursing Protocols

Accomplishments

  • Scott Bier, MD/Medical Director at Hospitality Health ER Galveston. (254) 258-8383
  • Susan Bell/POA UT Health Internal Medicine (713) 594-5756
  • Earl Miller, MD/Previous Medical Director at Healthone Pearland. ER Physician at Hospitality Health ER in Galveston. (832) 265-6828
  • Tri Tran, MBA. Director at HealthOnePearland. Email: ttran@vicarehealth.net
  • James Bernal, RN BSN. ER Director HCA Houston Southeast. (832) 775-5783.

Timeline

Director of Nursing

Hospitality Health ER
02.2018 - Current

Nurse Manager

UT Health/Physicians
09.2015 - 01.2018

Interim Director

Healthone Pearland Freestanding ED
06.2014 - 02.2015

Nurse Manager

HealthOne Pearland Freestanding ED
01.2014 - 06.2014

Charge Nurse

HealthOne Pearland Freestanding ED
11.2007 - 01.2014

Charge Nurse

Bayshore Medical Center
06.2000 - 11.2007

Staff RN

Angleton Danbury General Hospital
08.1998 - 06.2000

Staff Nurse

The Women's Hospital Of Texas
07.1996 - 08.1998

Master of Science - Healthcare Administration

Western Governors University

Bachelor of Science - Nursing

Grand Canyon University

Associate of Applied Science - Nursing

Alvin Community College
Katherine Knight