Katherine Lebouef
Iron Mountain,USA
Summary
I love working with animals and enjoy making friends at work. I know how to work hard as demonstrated during 5 years of horse shows and 6 years of regular riding lessons at E Bar D Equi-center. I'm friendly, but a bit shy. I'm an avid reader and have good grammar skills. I'm adaptable and a relatively quick learner.
Overview
5
5
years of professional experience
Work History
Customer Service Specialist
Fetch Pet Grooming
01.2023 - 03.2024
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proficient in Square Appointments and Customer Contact software
- Maintained accurate cash drawer, conducting thorough reconciliations at the end of each shift and processed bank deposits.
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
Survey Interviewer
Issues and Answers
01.2021 - 01.2022
- Explained survey objectives and procedures to interviewees.
- Elicited comments from individuals surveyed and accurately recorded comments.
- Adjusted scripts to better target needs and interests of specific individuals.
- Maintained detailed records of survey responses, ensuring data integrity and easy access for analysis.
- Conducted thorough interviews for accurate data collection, resulting in high-quality research outcomes.
Pet Sitter
Spread Eagle Pet Motel
01.2019 - 05.2021
- Exercised animals regularly with walks and rigorous play activities.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
Education
No Degree - Business Administration
Bay College
Iron Mountain, MI08-2021
High School Diploma -
Kingsford High School
Kingsford, MI05-2021
Skills
- Food Prep
- Cleaning
- Grooming and bathing animals
- Cashiering
- Price quotes
- Professional telephone demeanor
- Store maintenance
- Scheduling
Accomplishments
Recipient of multiple Grand Champion and Reserve Champion ribbons from my involvement with Northwoods Hunter Jumper Circuit 2016-2020
References
- Jane Lebouef, Owner of Fetch Pet Grooming, (906) 282-5486
- Rose Bunker, Supervisor at Issues and Answers, (906) 239-2660
- Cheryl Rochon, Owner of Spread Eagle Pet Motel, (715) 696-2096
Timeline
Customer Service Specialist
Fetch Pet Grooming
01.2023 - 03.2024
Survey Interviewer
Issues and Answers
01.2021 - 01.2022
Pet Sitter
Spread Eagle Pet Motel
01.2019 - 05.2021
No Degree - Business Administration
Bay College
High School Diploma -
Kingsford High School
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