Resourceful Associate dedicated to making a positive impact in any work environment. Driven attitude toward providing customer care and quality assurance.
Overview
15
15
years of professional experience
Work History
Associate
Walmart
Aberdeen , MD
12.2024 - Current
Stocked shelves with merchandise and ensured product displays were neat and orderly.
Cleaned shelves, counters and tables to maintain organized store.
Managed multiple tasks simultaneously while maintaining attention to detail.
Lead Assistant
Adagio LLC
Amissville, Virginia
10.2020 - 10.2024
Organized events such as seminars, conferences, workshops.
Gathered and sorted data for reports and files.
Assisted organizational efforts by filing, entering data and answering phones.
Lead Assistant
Creekside LLC
Chesapeake City, Maryland
07.2010 - 07.2018
Organization
Care of animals
Cleaning
Packing truck
Exercising animals
Managed all incoming calls from customers ensuring prompt resolution of inquiries.
Provided HR administrative assistance to management team.
Utilized problem-solving skills to resolve customer inquiries efficiently.
Maintained positive working relationship with fellow staff and management.
Greeted guests and vendors to assist in navigating space.
Implemented new policies and procedures to improve customer service delivery.
Resolved conflicts between employees in an efficient manner.
Communicated regularly with supervisors to update on status.
Maintained accurate records of customer interactions for future reference.
Education
High School Diploma -
Perryville High School
Perryville, MD
06-2010
Some College (No Degree) - Business Administration And Management
Lincoln University
Port Deposit, MD
Skills
Preparing reports
Strategy development
Work Planning and Prioritization
Calendar management
Conflict resolution
Shipment processing
Creative problem solving
Attention to detail
Adaptability and flexibility
Product inspection
Meeting scheduling
Order fulfillment
Multitasking and organization
Decision-making
Customer service
Customer interaction
Customer engagement
Verbal and written communication
Time management
Flexible schedule
Problem-solving abilities
Timeline
Associate
Walmart
12.2024 - Current
Lead Assistant
Adagio LLC
10.2020 - 10.2024
Lead Assistant
Creekside LLC
07.2010 - 07.2018
High School Diploma -
Perryville High School
Some College (No Degree) - Business Administration And Management