Erin Bodoin
Broussard ,LA
Summary
Dynamic professional with a proven track record within all working environments, excelling in customer service and leadership. Skilled in time management and complex problem-solving. Committed to maintaining high standards and optimizing operations for superior customer experience.
Overview
29
29
years of professional experience
Work History
Associate
Billeauds Grocery
08.2022 - Current
- Addressed customer needs with efficiency and professionalism.
- Managed customer interactions efficiently during peak hours.
- Maintained optimal stock levels for food and products.
- Package food/products for purchase
- Ensured consistent cleanliness across department areas.
Assistant Manager
Poor Boys Riverside Inn
09.1996 - 11.2022
- Previous Supervisor; Kimberly Thrower (337) 207-9637
- Performed administrative tasks to support daily operations.
- Managed daily operations to ensure efficient workflow and high team productivity
- Trained and mentored new staff on company policies and operational procedures
- Developed and implemented process improvements that enhanced service delivery quality
- Created and maintained “front of house” schedules for approximately 16-18 staff members
- Assisted in inventory management, ensuring stock levels met operational needs effectively
- Processed weekly payroll duties, time card adjustments, made bank deposits, and created daily reports
- Performed additional duties pertaining to “front of house”, such as Server duties, Cashier, Bartender, Catering, and Private parties
Property Manager
CMS Management
01.2017 - 07.2018
- Previous Supervisor; Patricia Roberts (337) 349-5826
- Managed property operations, ensuring compliance with regulations for Rural Housing Development and enhancing tenant satisfaction
- Developed and implemented strategic maintenance plans to improve property conditions and reduce costs
- Supervised leasing processes and maintaining occupancy rates, through effective marketing strategies
- Collaborated with vendors to negotiate contracts, ensuring quality services while maintaining budgetary constraints
- Updated tenant records in compliance with Rural Housing Development guidelines
- Handled collection of rent and imposed fees for property damages.
- Executed eviction procedures for unauthorized occupants.
Education
Nursing
University of Louisiana At Lafayette
Lafayette, LAAcadiana High School
Lafayette06.1998
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Cash handling
- Customer engagement
- Decision-making
- Complex Problem-solving
- Courteous and professional
- Flexible schedule
- Work Planning and Prioritization
- New hire training
- Issue resolution
- Multiple priorities management
- Preparing reports
Timeline
Associate
Billeauds Grocery
08.2022 - Current
Property Manager
CMS Management
01.2017 - 07.2018
Assistant Manager
Poor Boys Riverside Inn
09.1996 - 11.2022
Nursing
University of Louisiana At Lafayette
Acadiana High School