Katherine Linnehan
LAS VEGAS,NV
Summary
Motivated, detail-oriented and growth focused business professional with over 15 years of customer service experience. Commited to punctuality and providing high quality experiences, along with being personable and professional.
Overview
7
7
years of professional experience
Work History
Warehouse Worker
Amazon
12.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Organizing and sorting inventory into correct totes
Internal Maintenance Porter
Red Rock Casino Resort & Spa
01.2023 - 12.2023
- Provided excellent customer service to residents and staff, addressing concerns and resolving maintenance problems efficiently.
- Upkeep all areas of the casino floor also including back of the house maintenance.
- Contributed to a positive work environment by maintaining open communication with colleagues and supervisors regarding maintenance needs and concerns.
- Enhanced facility cleanliness with daily sweeping, mopping, and trash removal.
- Maintained well-organized inventory of tools and supplies, ensuring easy access for all team members.
Associate
Dunkin Doughnuts
08.2022 - 03.2023
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Open store at 3:30am to set up for the day including making doughnuts and bagels
- Handling high volume amount of people and orders in a timely manner.
Small Business Owner
Just Like Magic LLC
01.2020 - 01.2023
- Established foundational processes for buisness operations.
- Serve as primary point of contact with suppliers and contractors to achieve inventory expectations.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Eyelash Extension Technician
Atomic Lash
03.2018 - 11.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check in process.
- Handled scheduling efficiently, maximizing appointment availability while avoiding overbooking or double-booking situations.
- Trained new employees to answer phones, register transactions, and booking clients properly.
- Increased salon revenue by offering additional services such as waxing, oxygen bar, spray tanning, and lash lifts.
- Maintained a clean and organized work station, ensuring a comfortable and sanitary environment for clients.
- Contributed to increased social media presence by sharing before-and-after photos showcasing outstanding eyelash extension transformations.
Education
Graduate Certificate - Cosmetology
Paul Mitchell The School
Las Vegas, NV02-2016
GED -
Adult Education
Las Vegas, NV01-2014
Skills
- Teamwork and collaboration
- Multitasking abilities
- Self-motivated and disciplined
- Cleaning and organizing
- Eyelash Extensions
- Efficient and detail oriented
- Customer Service
- Business Development
Timeline
Warehouse Worker
Amazon
12.2023 - Current
Internal Maintenance Porter
Red Rock Casino Resort & Spa
01.2023 - 12.2023
Associate
Dunkin Doughnuts
08.2022 - 03.2023
Small Business Owner
Just Like Magic LLC
01.2020 - 01.2023
Eyelash Extension Technician
Atomic Lash
03.2018 - 11.2019
Graduate Certificate - Cosmetology
Paul Mitchell The School
GED -
Adult Education
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