Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katherine Long

Memphis,TN

Summary

A detail-oriented and logical thinker who is committed to excellence

Prioritizes people while efficiently manages tasks

Passionate about leadership development and serving the Church

Overview

1
1
Certification
8
8
years of professional experience

Work History

Transitional Care Coordinator

Segue Healthcare
Memphis, TN
07.2025 - Current
  • Provide holistic, patient-centered care coordination addressing patients’ medical, emotional, social, and spiritual needs.
  • Offer prayer, spiritual encouragement, and ministry support to patients, fostering compassionate relationships and whole-person care.
  • Coordinate patient referrals, outreach, appointments, and follow-up care while maintaining timely and accurate documentation in STARS.
  • Verify insurance coverage through platforms such as Availity and ensure accurate insurance and patient information across electronic health records.
  • Maintain complete and accurate patient charts in Practice Fusion, including appointments, SOAP/encounter notes, profiles, insurance information, and supporting documents.
  • Collaborate with Nurse Practitioners, hospital staff, and care team members through care coordination and readmission meetings to support patient outcomes and provider needs.

Ministry Resident

Bellevue Baptist Church
Memphis, TN
01.2019 - 12.2023

Four distinct roles, concurrent and non-concurrent

Recreation Ministry

  • Performed administrative duties such as managing the schedule of the building and coordinating schedules and responsibilities of team members
  • Proficient in all church systems including Touchpoint, Espace, Quickscores, Kronos, and Microsoft Suite

Biblical Counseling Ministry

  • Counseled girls and women from the ages of middle school to college through various life challenges, such as anxiety, depression, identity, etc
  • Oversaw the assimilation of all faith decisions made after Sunday morning worship and provided decision counseling to individuals of all ages

Leadership Development Ministry

  • Recruited and interviewed candidates for the church's intern program
  • Heavy involvement in the technical systems and processes of interviews and recruitment
  • Worked side-by-side with the Director of Leadership Development to implement ministry strategy

High School Ministry

  • Planned and executed weekly student worship services
  • Consistent weekly teaching and mentoring/discipleship of high school girls
  • Planned logistics, details, and spiritual elements of camp for 450 students and 50 leaders
  • Ongoing recruitment and and equipping of adult volunteers and student leaders

Cross-Cultural Intern

International Mission Board
Santiago, Chile
01.2023 - 06.2023
  • Received training in cultural studies, missions training, and cultural contextualization
  • Taught English in virtual and in-person classroom environments to elementary, middle and high school students, and adults
  • Built cross-cultural relationships and shared the Gospel with teachers and students

Education

Master of Arts - Cross-Cultural Counseling

Southeastern Baptist Theological Seminary
Wake Forest, NC
05-2025

Bachelor of Arts - Biblical Studies

The College At Mid America
Memphis, TN
12-2022

Skills

  • Detail-oriented
  • Personable
  • Whatever the 3rd thing was
  • Health records management
  • Community outreach
  • Event planning
  • Volunteer recruitment
  • Team collaboration
  • Emotional intelligence
  • Interdisciplinary collaboration
  • Excellent communication
  • Patient relations
  • Active listening
  • Personnel recruitment
  • Analytical skills
  • Pastoral care
  • Cultural competency
  • Problem solving
  • Multicultural sensitivity
  • Counseling
  • Crisis intervention
  • Biblical studies
  • Leadership development

Certification

  • Certified Christian Trauma Care Provider Level 1 through the Christian Trauma Healing Network
  • Certified Prepare-Enrich facilitator

Timeline

Transitional Care Coordinator

Segue Healthcare
07.2025 - Current

Cross-Cultural Intern

International Mission Board
01.2023 - 06.2023

Ministry Resident

Bellevue Baptist Church
01.2019 - 12.2023

Master of Arts - Cross-Cultural Counseling

Southeastern Baptist Theological Seminary

Bachelor of Arts - Biblical Studies

The College At Mid America
Katherine Long