Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
AdministrativeAssistant

Katherine Lozano

Killeen,TX

Summary

Level-headed Medical Assistant Extern committed to patient advocacy and collaboration with medical staff to improve patient communications. Outstanding multitasker and team player proficient in medical software and EMR system operations. Well-versed in charting patients, taking vitals and assessing patients.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals.

Overview

3
3
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Medical Assistant Extern

20/20 Icare
Killeen, TX
02.2022 - 07.2022
  • Obtained client medical history, medication information, symptoms and allergies.
  • Collected histories, vitals and current complaints via patient interviews.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Offered age-appropriate patient care before, during and after exams.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
  • Oriented and trained new staff on proper procedures and policies.
  • Implemented care and efficiency improvements to support and enhance office operations.

GC Services Customer Services Coppers
Cove, Texas
10.2020 - 05.2021
  • Responsible for helping customers locate their lost packages in a safe and timely manner
  • Ensured that all cleaning duties were performed thoroughly
  • Served customers with a professional and pleasant attitude
  • Handled confidential and personal information according to HIPPA regulations appropriately.

Nurse Aide

Outreach Health Care
Austin, Texas
03.2020 - 07.2020
  • Assisted individuals who have difficulty performing basic day-to-day activities, for example, the elderly, disabled persons, or people suffering from chronic or mental disorders
  • Assisted with duties such as personal care, administering medication, and providing companionship
  • Ensuring the client’s home is organized according to their needs and that safety measures are in place
  • Monitoring and reporting changes in health, behavior, and needs.

Customer Service

American Cancer Society
02.2015 - 07.2015
  • Reached out to family who had donated and also fought the battle beating cancer
  • Made calls to previous donors sent out invitations about possibly being interested in donating again
  • Handled confidential and personal information according to HIPPA regulations appropriately
  • Prepare responses to correspondence containing routine inquiries
  • Conduct research compile data
  • Handled 80+ calls daily, with duties including signing up new possibly donors.

Education

Medical Degree - Medical Assisting

Cybertex Institute of Technology
Austin, TX
06.2021 - 02.2022

Administrative Assistant Certificate - undefined

OSHA – CIT - undefined

2021

Skills

  • CLINICAL SKILLS
  • Pharmacology Injections Vital Signs Patient Draping
  • Pediatric Measurements Suture Removal EKG Wound Care
  • Med Administration Phlebotomy Autoclave Bandaging
  • Visual Acuity Exam Infection Control UA 10 SGL STRIP Dosage Calculations
  • Sterile Tray Set- Up Peak Flow Asepsis Ear/Eye Lavage
  • Hot/Cold Compress Health Histories Breast Exam and ED Tray Set- Up
  • ADMINISTRATIVE SKILLS
  • Medical Terminology Health Records Management Reception and Phone Skills
  • Appointment setting Bookkeeping &Basic Accounting CMS - 1500
  • Insurance Billing Treatment Authorization Referrals Coding CPT &ICD - 10
  • MS Office Suite Excel and other Data Bases MedisoftScheduling Internet and Web savvy
  • Prescription Call- ins Telephonic communications 33Words p/minute

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CNA - Certified Nursing Assistant
  • Certified Basic Life Support, American Heart Association - 2019-present

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant Extern

20/20 Icare
02.2022 - 07.2022

Medical Degree - Medical Assisting

Cybertex Institute of Technology
06.2021 - 02.2022

GC Services Customer Services Coppers
10.2020 - 05.2021

Nurse Aide

Outreach Health Care
03.2020 - 07.2020

Customer Service

American Cancer Society
02.2015 - 07.2015

Administrative Assistant Certificate - undefined

OSHA – CIT - undefined

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Katherine Lozano