KATHERINE L RILEY
Newark,DE
Summary
Experienced Information Technology Professional with a robust 32-year background in various technology fields. Dedicated to delivering quality solutions and addressing challenges promptly to ensure team effectiveness. Proficient in compliance-related activities, including policy adherence and evidence review. Focused on implementing automation strategies to improve efficiency and lower expenses.
Overview
30
30
years of professional experience
Work History
Windows Endpoint Security Engineer, Vice President
Citi
New Castle, DE
09.2019 - Current
- Engineer, develop, and maintain endpoint security packages, including operating system security baselines deployed to 50K+ Windows servers and 500K+ Windows workstations.
- Actively participate in global Windows endpoint deployment of CyberArk EPM including agent certification, configuration, testing, troubleshooting, package preparation, proxy and firewall rule request submissions, basic policy deployment, and basic reporting.
- Partner with Qualys Engineering to develop, test, and maintain Continuous Configuration and Compliance Management (CCM) and File Integrity Monitoring (FIM) policies.
- Collaborate with key stakeholders both inside and outside of the Chief Information Security Office to assess, enhance, and implement security controls to continuously improve security posture.
- Participate in audits and regulatory reviews.
- Evaluate third-party endpoint security products.
- Received three Citi Gratitude awards.
DevOps Engineer, Level 5
Deloitte
Glen Mills, PA
07.2018 - 09.2019
- Deployed and maintained third-party application lifecycle management software products to support the Consulting studio.
- Implemented Bitbucket proof-of-concept.
Senior Security Operations Analyst, Level 5
Deloitte
Glen Mills, PA
09.2014 - 07.2018
- Engineered, deployed, and maintained global and member firm ArcSight SIEM environments including ESM, SmartConnectors, Management Center, and Logger components.
- Developed custom ArcSight FlexConnectors for non-standard log ingestion, as well as scripts for BCP/DR and automation of manual tasks.
- Completed tech refresh and migration of Cisco Sourcefire IDS/IPS environment which included an upgrade to FireSIGHT and policy migration.
- Architected IDS solutions for member firms.
- Received seven Applause awards and three GTS Spotlight awards.
Information Risk Lead, Mortgage Banking, Vice President
JPMorgan Chase
Wilmington, DE
10.2011 - 09.2014
- Managed enhanced risk self-assessment program including operational process reviews, risk and controls identification, control test plan development, control test execution, QA reviews, issue identification, remediation plan tracking and status reporting.
- Governed risk and control issues identified as part of self-assessments, application security reviews, internal audits, compliance initiatives, and regulatory reviews for application development, infrastructure, and production support teams to ensure issues were tracked, assigned an appropriate remediation plan and target date, and closed with sufficient remediation evidence.
- Participated in steering committee to review and update Information Risk Technology policies and standards on a regular basis.
Information Risk Lead, Card Services, Vice President
JPMorgan Chase
Wilmington, DE
08.2008 - 10.2011
- Managed line of business Payment Card Industry (PCI) compliance initiative including oversight of remediation efforts, coordination of on-site assessments, and regular reporting to key stakeholders and senior management.
- Supported and maintained CyberArk EPV and AIM password management solutions including deployments, troubleshooting, disaster recovery script development, documentation, and cross-training.
- Assigned information risk manager role for infrastructure and application teams to ensure compliance with Windows Server and Workstation, UNIX/Linux, and User Access Management policies and review exception requests.
- Provided SAS70, SOX, and control self-assessment testing and substantiation support.
- Participated in steering committee to review and update Information Risk Technology policies and standards on a regular basis.
Project Manager, Global Storage Technologies, Vice President
JPMorgan Chase
Wilmington, DE
06.2007 - 08.2008
- Managed global backup and storage solutions projects including effort to convert tape backups in 500+ remote locations to tapeless backups.
Systems Administration Manager, Card Services, Vice President
JPMorgan Chase
Wilmington, DE
03.2005 - 06.2007
- Managed a team of 12 AIX, Solaris, and Windows Server systems administrators supporting 250+ midrange servers.
- Responsible for task assignment, resource and capacity planning, performance reviews, coaching/mentoring, on-call rotation, change management, audit and compliance support, asset management, disaster recovery planning, and root cause analysis.
Project Manager, Card Services, Vice President
JPMorgan Chase
Wilmington, DE
06.2002 - 03.2005
- Managed infrastructure and customer care projects including tech refreshes, new deployments, mergers/acquisitions efforts, and call center document management workflow redesign, according to project lifecycle methodology.
- Successfully managed the following projects to completion: technology conversion and integration for private label credit card acquisition, Windows NT/Server tech refresh and upgrades for 140+ servers across eight business areas, and implementation of card advisor computer-based training platform supporting 600 concurrent users.
Technical Lead, Card Services, Assistant Vice President
JPMorgan Chase
Wilmington, DE
05.2001 - 06.2002
- Managed Internal Tools and Intranet team’s application releases for the corporate document management, change management, work request, access administration, and project management applications.
- Managed and mentored junior team members.
- Administered and supported document management and source code repository applications.
Technical Lead, Card Services, Assistant Vice President
JPMorgan Chase
Wilmington, DE
08.1998 - 05.2001
- Supported, maintained, and enhanced enterprise monitoring and ticketing systems including Tivoli Enterprise Console, Tivoli NetView, Tivoli Expert Advisor, AutoSys and DBVision.
- Developed and maintained scripts to monitor, self-heal, open trouble tickets, and/or automate manual processes for Windows NT/Server and UNIX platforms.
- Consulted with application development teams to integrate monitoring, automation, and ticketing components for in-house developed applications.
- Produced detailed documentation and provided cross-training for team members.
Systems Engineer, Card Services, Officer
JPMorgan Chase
Wilmington, DE
07.1997 - 08.1998
- Served as the technical lead and project manager for domain architecture, baseline build development, and operating system deployments for Windows NT, as well as for migration of servers from Novell NetWare 3.12 to 4.11.
- Evaluated, selected, and implemented Windows NT antivirus and remote control software solutions.
Systems Engineer
Info Systems, Inc.
Wilmington, DE
05.1995 - 07.1997
- Deployed and provided on-site break-fix services to clients for Novell NetWare, Windows NT, Solaris, tape backup solutions, and print servers.
Education
Bachelor of Science - Computer Information Systems
Goldey-Beacom College
Wilmington, DE05.1996
Skills
- Adaptability
- Application administration
- Application deployment
- Architecture and engineering
- Auditing
- Effective communication
- Automation
- Change management
- Collaboration
- Critical thinking
- Detail-oriented
- Drive
- Endpoint security
- Governance
- Innovation
- Knowledge transfer
- Leadership
- Networking
- Operating system hardening
- Organization
- PCI compliance
- Perseverance
- Proactivity
- Problem solving
- Project management
- Risk management and controls
- Script development
- Security management and policy
- Self-assessment
- SIEM deployment and maintenance
- Systems administration
- Teamwork and collaboration
- Technical support and writing
- Time management and prioritization
- Troubleshooting
Timeline
Windows Endpoint Security Engineer, Vice President
Citi
09.2019 - Current
DevOps Engineer, Level 5
Deloitte
07.2018 - 09.2019
Senior Security Operations Analyst, Level 5
Deloitte
09.2014 - 07.2018
Information Risk Lead, Mortgage Banking, Vice President
JPMorgan Chase
10.2011 - 09.2014
Information Risk Lead, Card Services, Vice President
JPMorgan Chase
08.2008 - 10.2011
Project Manager, Global Storage Technologies, Vice President
JPMorgan Chase
06.2007 - 08.2008
Systems Administration Manager, Card Services, Vice President
JPMorgan Chase
03.2005 - 06.2007
Project Manager, Card Services, Vice President
JPMorgan Chase
06.2002 - 03.2005
Technical Lead, Card Services, Assistant Vice President
JPMorgan Chase
05.2001 - 06.2002
Technical Lead, Card Services, Assistant Vice President
JPMorgan Chase
08.1998 - 05.2001
Systems Engineer, Card Services, Officer
JPMorgan Chase
07.1997 - 08.1998
Systems Engineer
Info Systems, Inc.
05.1995 - 07.1997
Bachelor of Science - Computer Information Systems
Goldey-Beacom College
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