KATHERINE MARRERO
New York,NY
Overview
8
8
years of professional experience
Work History
Ophthalmic Technician
Columbia University
08.2022 - Current
- Measured and recorded visual acuity and color vision testing
- Triaged phone calls from patients and outside contacts and handled in order of importance
- Measured intraocular pressure using Goldman and Tonopen tonometry process
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans
- Instructed patient in care of use of various types of contact lenses, demonstrating insertion, removal and cleaning
- Used Lensometer to measure and record lens power of existing prescriptive spectacles
- Worked well with patients, staff and manufacturer representatives to carry out successful office- and patient-related work each day
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments
- Called patients to inquire about post-operative status or recovery
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
Ophthalmic Technician
3visions Ophthalmologist
05.2021 - 06.2022
Ophthalmic Technician
Fromer Eyer Center
03.2021 - 05.2022
- Same as previous job.
Server
Apogee Events
10.2016 - 03.2021
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Education
Medical Assistant -
New Age Training, Inc.
11.2018
Skills
- Visual prescreening
- Auto refractions
- Appointment Scheduling
- Medical history documentation
- Customer service abilities
- Color vision assessment
- Amsler grid testing
- Problem-Solving
- Contacts lenses training
- Testing Images
Languages
Spanish
English
Timeline
Ophthalmic Technician
Columbia University
08.2022 - Current
Ophthalmic Technician
3visions Ophthalmologist
05.2021 - 06.2022
Ophthalmic Technician
Fromer Eyer Center
03.2021 - 05.2022
Server
Apogee Events
10.2016 - 03.2021
Medical Assistant -
New Age Training, Inc.