Overview
Work History
Education
Skills
Awards
Timeline
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Katherine Medina

Okatie,SC

Overview

3
3
years of professional experience

Work History

Relationship Banker

Regions Bank
01.2023 - Current
  • Facilitated customer transactions, including deposits, withdrawals and transfers.
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Monitored accuracy of customer information in system.
  • Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.

Dental Assistant

Coastal Carolina Endodontics
02.2022 - 12.2022
  • Assisted dentist and other personnel by handing appropriate tools and supplies needed for procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared patient x-rays and images for dentist review.
  • Documented patient dental health information, medical history, and vital signs for future reference.

Front Desk Coordinator

Spring Island Club Sports Complex
06.2021 - 02.2022
  • Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
  • Trained all staff on front desk procedures and policies.

Education

Bachelor of Science - Biology

University of South Carolina Beaufort
Bluffton, SC

Skills

  • Financial Advising
  • Policy development and implementation
  • Creative Thinking
  • Loss Prevention
  • Customer Service-Oriented
  • Resourcefulness
  • Relationship building and management
  • Recordkeeping requirements

Awards

  • Awarded with Regions Red Flag Award 2023
  • Dean's List USCB
  • Research & Scholarship Day USCB
  • Phi Sigma Gamma Chi- Biology Honor Society January

Timeline

Relationship Banker

Regions Bank
01.2023 - Current

Dental Assistant

Coastal Carolina Endodontics
02.2022 - 12.2022

Front Desk Coordinator

Spring Island Club Sports Complex
06.2021 - 02.2022

Bachelor of Science - Biology

University of South Carolina Beaufort

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Katherine Medina