Katherine Melton
Boiling Springs,SC
Summary
25 years plus of customer Service I am a people person, making conversation easy to take care of the business.
Overview
8
8
years of professional experience
Work History
TRANSPORTATION SUPPORT
BWI Companies, Inc.
Greer
- Current
- Trip sheet data ,AS 400 and excel filing,phone calls and entering invoices etc
Office Manager
Southeastern Papergroup
Spartanburg, SC
05.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Office Support
Rooms To Go
Greenville
05.2018 - Current
- Data entry problem solving for customers credit checks
- Reg Office duties
Sales Associate
Belks & Company
06.2016 - Current
- Sales, customer service ,merchandising,returns and cashier,shipping&reviving
Education
Diploma -
Spartanburg High School
Certificate -
Daniel Morgan Tech Center
Skills
- Cash Handling
- Management
- Audits and inventory knowledge
- Excellent customer service skills
- Computer and basic office knowledge
- People person (10 years)
- Merchandising
- Quality Inspection
- Packaging
- Quality Control
- Caregiving
- Administrative Experience
- Cashiering
- Customer service
- Personal Assistant Experience
- Office Management
- QuickBooks
- Microsoft Outlook
Sales,
Additional Information
I would love to be given the opportunity to work with this company im a quick learner work hard and I'm a team player thank you.
Assessments
- Customer focus & orientation, Proficient, 11/01/20, Responding to customer situations with sensitivity
- Customer service, Proficient, 11/01/20, Identifying and resolving common customer issues
- Spreadsheets with Microsoft Excel, Familiar, 06/01/21, Knowledge of various Microsoft Excel features, functions, and formulas
- Office manager, Completed, 03/01/21, Scheduling and budgeting
- Administrative assistant/receptionist, Completed, 06/01/21, Using basic scheduling and organizational skills in an office setting
- Basic attention to detail, Completed, 06/01/21, Identifying differences in materials, following instructions, and detecting details among distracting information
Timeline
Office Manager
Southeastern Papergroup
05.2022 - Current
Office Support
Rooms To Go
05.2018 - Current
Sales Associate
Belks & Company
06.2016 - Current
TRANSPORTATION SUPPORT
BWI Companies, Inc.
- Current
Diploma -
Spartanburg High School
Certificate -
Daniel Morgan Tech Center