Katherine Mendez

• Cleaned and sanitized guest rooms, ensuring adherence to health and safety standards.
• Conducted routine inspections of rooms to maintain quality and cleanliness.
• Organized and stocked housekeeping carts to optimize efficiency during room turnover.
• Collaborated with team members to address guest requests and resolve issues promptly.

Room Attendant (Piece-Rate) – MasterCorp

Responsibilities:

• Cleaned and prepared hotel guest rooms to meet company and hotel quality standards.
• Made beds, changed linens, and replaced towels and guest amenities.
• Cleaned and sanitized bathrooms, bedrooms, kitchens, and living areas.
• Vacuumed, dusted, mopped floors, and removed trash.
• Inspected rooms to ensure they were clean, organized, and ready for guest arrivals.
• Reported maintenance issues and damaged items to supervisors.
• Completed assigned rooms efficiently while maintaining high cleaning standards in a piece-rate work environment.
• Followed company safety, sanitation, and housekeeping procedures.

• Maintained cleanliness and organization of guest areas to enhance visitor experience.
• Assisted in inventory management, ensuring timely restocking of supplies and equipment.
• Operated cleaning equipment effectively to uphold hygiene standards across facilities.
• Collaborated with team members to streamline daily operations and improve service efficiency.

• Clean and prepare guest rooms to hotel cleanliness and quality standards.
• Make beds, change linens, and replace towels and toiletries.
• Vacuum, dust, mop, and sanitize bedrooms and bathrooms.
• Replenish room amenities, such as coffee, water, and hygiene products.
• Report maintenance issues, damaged items, or safety hazards to supervisors.
• Ensure rooms are ready for arriving guests on time.
• Respond to guest requests promptly and courteously.
• Follow health, safety, and hygiene procedures at all times.
• Handle lost-and-found items according to hotel policies.
• Work efficiently as part of the housekeeping team to provide excellent guest service.

• Greet customers in a friendly and professional manner.
• Scan and process purchases.
• Handle cash, credit, debit, and digital payments.
• Provide customers with receipts and answer basic questions.
• Bag groceries carefully and efficiently.
• Maintain an accurate cash drawer and balance the register at the end of the shift.
• Assist with returns, exchanges, and refunds according to store policies.
• Keep the checkout area clean, organized, and well-stocked.
• Help customers locate products or direct them to the appropriate department.
• Work as part of a team to provide excellent customer service and support store operations.