Katherine Mendoza
Carrollton,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant
Amicus Corporation
Richardson, TX
02.2018 - Current
- Used scheduling software to delegate resources and manage calendars.
- Served as contact person and source of information to maintain good communication with clients.
- Instituted new employee training procedures to reduce onboarding process time length.
- Answered incoming calls and recorded accurate messages.
- Checked stock to determine inventory levels and maintain office supply products.
- Handled incoming calls and directed callers to appropriate department or employee.
- Participated in credit and collections activities.
- Encouraged and improved cross-department internal communication.
- Greeted guests and vendors to assist in navigating space.
Warehouse Packer
FedEx
Dallas, TX
09.2019 - 12.2024
- Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Assembled cartons, crates and containers to prepare for shipping.
- Picked and packed orders using pick sheets and RF scan guns for accuracy.
- Utilized proper techniques for lifting, packing and handling heavy objects.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Cashier
Ingles Grocery Store
Spartanburg, SC
01.2016 - 11.2017
- Accepted cash and credit card payments, issued receipts and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Verified customer age requirement for alcohol or tobacco purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Helped with purchases and signed customers up for rewards program.
Education
GED -
Essential Education
Dallas06-2025
Skills
- Administrative Support
- Meeting Coordination
- File and Record Keeping
- Schedule and calendar management
- Fast Learner
- Administrative tasks
- Document Control
- Team Collaboration
Languages
Spanish
Native/ Bilingual
Certification
- Texas Food Safety Manager Certification
Timeline
Warehouse Packer
FedEx
09.2019 - 12.2024
Assistant
Amicus Corporation
02.2018 - Current
Cashier
Ingles Grocery Store
01.2016 - 11.2017
GED -
Essential Education
- Texas Food Safety Manager Certification
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