Katherine Mercado
INTERCONNECT WIRING
Venus
1
Certification
10
years of professional experience
Dependable and detail-oriented professional with experience in contract administration, military operations, and healthcare administration. Experienced in organizing information, coordinating tasks, supporting teams, maintaining accurate records, and communicating with customers and stakeholders. Adaptable, organized, and comfortable working in both independent and team environments. Looking to bring my experience and strong work ethic to a supportive, team-oriented position.
Work History
Contract Administrator
1 Year 5 Months- Developed accurate customer quotations by interpreting complex engineering drawings and military specifications, supporting contracts valued at over $3M annually
- Analyzed current and historical pricing data to generate competitive estimates, contributing to improved profit margins and increased quote win rates by 7%
- Negotiated pricing, terms, and contract conditions with the government and commercial customers, successfully securing multi-year agreements worth up to $14M
- Led and coordinated data entry personnel, improving order accuracy and reducing processing errors by 23%
- Served as the primary customer interface for contractual matters, resolving issues quickly and maintaining strong long-term client relationships
- Coordinated closely with production teams to align schedules, engineering changes, and delivery requirements, helping achieve 98.6% on-time delivery performance
Electricians Mate 2nd Class
5 Years- Managed the installation, operation, and maintenance of VLA, IFLOLS, and ILARTS systems on aircraft carriers, ensuring safe aircraft operations and increasing operational readiness by 20%
- Performed preventive maintenance and troubleshooting on landing aid systems, reducing system downtime by 15%
- Conducted detailed inspections as a Collateral Duty Inspector, ensuring adherence to quality control standards and Navy regulations for the divisional Quality Assurance Supervisor and Maintenance Officer
- Led and trained a team of 30 junior sailors, fostering a culture of professionalism and technical proficiency
- Generated detailed technical reports and documentation for system maintenance, tools, and repairs logs
External Credentialing Specialist I
11 Months- Coordinated and monitored the review and analysis of practitioner applications for eligibility, ensuring timely and accurate credentialing for over 100 healthcare providers
- Conducted background investigations and primary source verification, reducing discrepancies by 25%
- Acted as a liaison between healthcare professionals and Medical Staff Offices across the U.S. and internationally
Staffing Coordinator
4 Months- Controlled and reduced expenses through recruitment of nursing staff, decreasing the need for agency personnel by 280 hours weekly
- Interviewed, hired, and mentored over 40 new personnel, improving staff retention by 15%
- Developed and facilitated new-hire orientations, enhancing employee engagement and onboarding efficiency
Medical Records Specialist and Intake Coordinator
9 Months- Reduced missing patient records from 79% to 18% by creating a new tracking system for patient documentation
- Collaborated with healthcare professionals to improve record accuracy and compliance with Medicare regulations
Education
B.S. - Health Care Administration
Skills
Quality Assurance
Safety Protocols & Regulations
Workflow management
Technical Documentation & Reporting
Contract Management
Verbal and written communication
Certification
- Lean Six Sigma - Yellow Belt
- Secret Clearance Level
Timeline
Contract Administrator
INTERCONNECT WIRING
03.2025 - CurrentRead More
Electricians Mate 2nd Class
US NAVY
12.2019 - 12.2024Read More
External Credentialing Specialist I
ALL STAR RECRUITING
07.2018 - 06.2019Read More
Staffing Coordinator
BRANDON HEALTH & REHABILITATION
11.2017 - 03.2018Read More
Medical Records Specialist and Intake Coordinator
CONCORD HOME HEALTH
12.2016 - 09.2017Read More
Rhode Island College
B.S. from Health Care Administration
Read More
Awards
Navy and Marine Corps Achievement Medal, Good Conduct Medal, National Defense Service, Fleet Letter of Commendation