Katherine Miller
Cincinnati,OH
Summary
Organized professional bringing excellent communication skills and proactive nature, with proven history of performing with integrity and efficiency. Committed to optimizing administrative resources to meet business objectives and leveraging strengths to maximize team performance. Offering several years of experience in leadership and customer service excellence.
Overview
3
3
years of professional experience
Work History
Career Services Coordinator
Kable Academy
Cincinnati, OH
11.2023 - Current
- Provided career counseling and guidance to students on job search strategies, resume writing, interviewing skills and other related topics.
- Organized workshops, seminars and other events to promote career development activities.
- Maintained records of student participation in career services programs, as well as outcomes such as job placement rates or salary information.
National Sales Recruiter
Total Quality Logistics
Cincinnati
10.2022 - 11.2023
- Leveraged behavioral, functional and value-based interviewing techniques to screen and vet candidates and provide real-time feedback to hiring managers.
- Utilized various sourcing strategies such as social media, job boards, referrals. to identify top talent in the sales field.
- Delivered positive experiences by engaging with candidates throughout recruiting process.
Retail Sales Manager
Ulta Beauty
West Chester
10.2021 - 10.2022
- Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
- Monitored team sales targets and addressed deficiencies.
- Reviewed store policies and made changes to streamline operations and increase productivity.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Demonstrated knowledge of audit and compliance standards.
Lead Cashier
Ulta Beauty
West Chester
08.2021 - 10.2021
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Increased sales opportunities by upselling and cross selling products, using tried and true creativity and persuasion methods.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Education
Associate of Business Administration -
Miami University
Middletown, OH08-2020
High School Diploma -
Middletown High School
Middletown, OH05.2018
Skills
- Staff development
- Complex problem-solving
- Leadership
- Calendar & scheduling management
- Verbal & written communication
- Organization
- Detail-oriented
- Deadline management
- Agile in demanding situations
- Inventory management
- Process improvement
- Strategic Planning
- Meeting Preparation
- Tech-Savvy
Timeline
Career Services Coordinator
Kable Academy
11.2023 - Current
National Sales Recruiter
Total Quality Logistics
10.2022 - 11.2023
Retail Sales Manager
Ulta Beauty
10.2021 - 10.2022
Lead Cashier
Ulta Beauty
08.2021 - 10.2021
Associate of Business Administration -
Miami University
High School Diploma -
Middletown High School
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