Sandra Elya
Sterling Heights,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Career Services Coordinator
Chaldean Community Foundation
03.2022 - Current
- Ensuring that case report is kept up to date
- Providing support, guidance and counsel to families in need
- Making referrals or introduction to other agencies
- Scheduling and escorting individuals to appointments with legal aid workers,counselors etc.
- Assisting clients with external organization for the purpose of expanding employment opportunities for students and alumni
- Assisting clients with development and planning
Medical Assistant
Family Care Urgent Care
08.2022 - 02.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Verified patient insurance coverage and collected required co-payments.
Human Resources Manager
Greenfield Rehab And Nursing Center
05.2020 - 03.2022
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Organized and led staff orientation programs and training to promote collaboration.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Admissions Coordinator
Greenfield Rehab And Nursing Center
01.2019 - 03.2022
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in patient admission process based on federal and state laws.
- Compiled and analyzed data to track admissions trends and make recommendations for improvements.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Completed preliminary paperwork for incoming and outgoing patients.
Education
High School Diploma -
Lamphere High School
Madison Heights, MI06.2017
Skills
- Career Assessment
- Resume development
- Social media proficiency
- Career Counseling
- Problem-solving skills
- Bilingual (English, Arabic and Chaldean)
Timeline
Medical Assistant
Family Care Urgent Care
08.2022 - 02.2024
Career Services Coordinator
Chaldean Community Foundation
03.2022 - Current
Human Resources Manager
Greenfield Rehab And Nursing Center
05.2020 - 03.2022
Admissions Coordinator
Greenfield Rehab And Nursing Center
01.2019 - 03.2022
High School Diploma -
Lamphere High School
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