Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic

Katherine Monge

CHARLOTTE,North Carolina

Summary

I'm a sophomore at UNC Charlotte, working towards my degree in Special Education with an expected graduation in 2026. My passion revolves around helping children with disabilities, and I aim to pursue a career in speech pathology. As a first-generation student, I have dreams of studying abroad in the fall of 2024 to immerse myself in different cultures.

Overview

4
4
years of professional experience

Work History

Recreation Assistant

Marion Diehl Recreation Center
03.2023 - Current
  • Assisted in organizing special events, resulting in increased community engagement.
  • Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
  • Trained new staff members on department policies and procedures, promoting consistency across the team.
  • Assisted in marketing efforts to promote recreation programs within the community effectively.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.

Social Media Manager

Bubbly Pups
04.2020 - Current
  • Increased brand awareness by developing effective social media strategies.
  • Boosted engagement rates with the creation of compelling and visually appealing content.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
  • Increased customer engagement through social media.

Guest Advocate

Target
10.2021 - 12.2022
  • Helped with purchases and signed customers up for rewards program.
  • Helped customers find specific products, answered questions and offered product advice.
  • Monitored checkout counters and self-checkout areas to assist with transactions.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Collaborated with team members to provide seamless assistance across all areas of the store.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.

Education

Bachelor of Arts - Special Education

University of North Carolina At Charlotte
Charlotte, NC
08.2026

High School Diploma -

South Mecklenburg High School
Charlotte, NC
06.2022

Skills

  • Program Planning
  • Flexibility
  • Organizational skills
  • Bilingual
  • Collaboration and Teamwork
  • Excellent customer service

Accomplishments

Chancellor's List in Fall 2022

Additional Information

Best Buddies: Volunteer

Charlotte NC, 2018-2020

  • Attend and actively participate in various Best Buddies events.
  • Advocate for the inclusion and rights of individuals with disabilities within the community.
  • Assistance in programs with High School students that promote skill development.


Good Shepherd Church: Volunteer

Charlotte NC, 2020-Current

  • Supervise children during activities to ensure their safety.
  • Assist in planning and organizing activities and crafts for the children.
  • Communicate with parents about their child's progress and accomplishments
  • Being prepared to handle first aid situations in case of emergencies.


Good Shepherd Church: Volunteer

Charlotte NC, 2021-Current

  • Package food items to distribute to homeless shelters every first Saturday of the month.
  • Record the quantity and types of food being packaged.
  • Collaboration with volunteers to ensure a safe packaging process.


CMPD Animal Care & Control: Volunteer

Charlotte NC, 2023-Current

  • Socialize dogs that are in current need of adoption.
  • Take dogs out for a 'staycation' program where they get a break from the kennels.


Down Syndrome Association of Greater Charlotte: Volunteer

Charlotte NC, 2024-Current

  • Help plan events that promote inclusivity.
  • Set up and organize events to assure the program runs smoothly.
  • Provide fundraising assistance by contacting donors and contributing ideas to raise funds.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Recreation Assistant

Marion Diehl Recreation Center
03.2023 - Current

Guest Advocate

Target
10.2021 - 12.2022

Social Media Manager

Bubbly Pups
04.2020 - Current

Bachelor of Arts - Special Education

University of North Carolina At Charlotte

High School Diploma -

South Mecklenburg High School

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Katherine Monge