Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Katherine Morrow

Tulsa

Summary

PMP-certified Project Manager and Social Worker with a background in working on complex, multi-department initiatives focused on quality improvement, regulatory compliance, and operational efficiency in behavioral healthcare. Experienced in developing project governance structures and data-informed improvement plans that support executive decision-making and accreditation standards. Trusted partner to senior leadership, clinical supervisors, and training teams; known for driving clarity, accountability, and sustainable systems change.

Overview

5
5
years of professional experience
3
3
Certifications

Work History

Special Projects and Quality Improvement Coord.

Family & Children's Services
Tulsa
07.2025 - Current
  • Manage agency-wide projects focused on quality improvement, process optimization, and strategic alignment across clinical and operational teams.
  • Translate leadership priorities and accreditation requirements into structured project plans, driving improvements in workflows, documentation standards, and service delivery systems.
  • Evaluate and redesign cross-functional processes, including electronic documentation systems and client feedback mechanisms, to improve transparency and accountability.
  • Facilitate collaboration among clinical, IT, compliance, and leadership stakeholders to align scope, manage risk, and ensure successful project execution.

CCBHC Coordinator of Client Support Svcs

Family & Children's Services
Tulsa
01.2024 - 07.2025
  • Provide comprehensive training and support for all CCBHC Peer Recovery Support Specialists (PRSS), including establishing standardized protocols and fostering a peer-led care culture.
  • Develop ongoing guidance and topical guides for PRSS staff, emphasizing self-care, professional boundaries, and evidence-based practices.
  • Collaborate with HR to update Case Manager, Care Coordinator, and PRSS job descriptions and implement peer-led initiatives to expand client support options.
  • Provide comprehensive training and support for all CCBHC Case Managers and Care Coordinators, including establishing standardized protocols and promoting fidelity to evidence-based practices.
  • Collaborate with F&CS leadership to identify and implement initiatives expanding resources and support options for employees.

Care Coordinator

PACT- Family & Children's Services
Tulsa
12.2022 - 01.2024
  • Conducted initial assessments and evaluations of patient's needs.
  • Collaborated with physicians, social workers, and other healthcare providers to provide comprehensive care for patients.
  • Developed individualized service plans based on assessment findings.
  • Educated clients on available resources and services within their communities.
  • Scheduled appointments for clients with appropriate medical specialists.
  • Attended meetings with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions.
  • Provided crisis intervention services when needed.
  • Supported clients during hospital admissions and discharges.
  • Assisted in the development of discharge plans for clients transitioning out of care programs.

Crisis Case Manager

COPES- Family & Children's Services
Tulsa
08.2021 - 12.2022
  • Provided 24/7 over-the-phone crisis intervention and emotional support to individuals experiencing acute mental health crises.
  • Conducted thorough assessments to evaluate risk factors and determine appropriate intervention strategies.
  • Delivered face-to-face stabilization services, traveling to various locations around Tulsa County to ensure immediate support.
  • Collaborated with emergency services, mental health professionals, and community agencies.
  • Offered resource referrals and information on local mental health services.
  • Maintained detailed and accurate documentation of crisis interventions.
  • Prioritized the safety and well-being of individuals in crisis while promoting empowerment.

Education

Master of Social Work - Social Work

University of Oklahoma
Tulsa
05-2025

Bachelor of Arts - Social Work

Northeastern State University
Tahlequah, OK
05-2022

Associate of Science - Business Administration And Management

Tulsa Community College
Tulsa, OK
05-2020

Associate of Applied Science - Accounting

Oklahoma State University - Oklahoma City
Oklahoma City, OK
05-2017

Skills

  • Organizational Standards
  • Process Development
  • Project Coordination
  • Quality Improvement
  • Meeting facilitation
  • Collaboration
  • Problem-Solving
  • Critical Thinking

Affiliations

  • Emergency Infant Services (EIS) Young Professional Board Leadership Team 2019-2024

Certification

Project Management Professional (PMP)

Timeline

Special Projects and Quality Improvement Coord.

Family & Children's Services
07.2025 - Current

CCBHC Coordinator of Client Support Svcs

Family & Children's Services
01.2024 - 07.2025

Care Coordinator

PACT- Family & Children's Services
12.2022 - 01.2024

Crisis Case Manager

COPES- Family & Children's Services
08.2021 - 12.2022

Bachelor of Arts - Social Work

Northeastern State University

Associate of Science - Business Administration And Management

Tulsa Community College

Associate of Applied Science - Accounting

Oklahoma State University - Oklahoma City

Master of Social Work - Social Work

University of Oklahoma
Katherine Morrow