Dedicated Nurse experienced in delivering patient-centered care and developing effective care plans. Achieved positive health outcomes through strong clinical skills in wound care, medication management, and patient assessment while collaborating effectively with healthcare teams. Adaptable to changing patient needs, ensuring optimal care delivery.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Clinical Nurse Preceptor
Mission Home Health
02.2025 - Current
Mentored nursing staff to enhance clinical skills and patient care standards.
Developed training materials for onboarding new nurses, improving adaptation to protocols.
Conducted regular evaluations of nursing practices, ensuring adherence to best practices.
Precepted new nurses, providing guidance on home health functions and individual roles, home health policies and procedures and nursing best practices.
Facilitated the onboarding process for new hires, expediting their integration into the nursing unit and enhancing their clinical competencies.
Served as a resource for nurses seeking guidance on challenging patient cases, offering expert insights and recommendations for optimal care strategies.
Improved clinical skills of nursing team through tailored training sessions and hands-on demonstrations.
Strengthened teamwork within the nursing unit by implementing effective collaboration strategies and promoting open communication.
Provided one-on-one coaching for nurses struggling with specific tasks or situations, enabling them to overcome challenges and excel in their roles.
Championed a positive work environment by modeling professionalism, empathy, and respect in all interactions with colleagues and patients.
Home Health Registered Nurse Case Manager
Mission Home Health
09.2024 - Current
Managed comprehensive care plans for diverse and critically ill patient populations, ensuring personalized and effective treatment strategies, often taking on the most acute patients delivering quality care outcomes.
Able to adequately manage all types of patient medical needs including: IV infusions, lab draws, Medi port, PICC lines, central lines Foley and Suprapubic catheter management, pre/ post -op management, wound care (able to help suggest appropriate wound care to providers), wound vac, ostomies , drains , all in a home setting requiring high levels of autonomy, adaptable and creative on the job all while maintaining sterile/aseptic techniques and patient privacy and modesty and a calm nature
Monitored vital signs, developed and implemented care plans, and documented patient progress.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Coordinated multidisciplinary teams to facilitate seamless communication and collaboration in patient care delivery.
Educated patients and families on disease management techniques, promoting adherence to treatment regimens and improving health outcomes.
Implemented quality improvement initiatives that enhanced service delivery and increased patient satisfaction rates across home health services.
Mentored junior nursing staff, providing guidance on best practices in home health nursing and case management approaches.
Utilized electronic health record (EHR) systems to document patient progress, ensuring compliance with regulatory standards and improving data accuracy.
Worked with the multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Ensured regulatory compliance by adhering to federal, state, and agency guidelines in all aspects of home health nursing practice.
Improved patient outcomes by implementing personalized care plans and closely monitoring progress.
Developed strong relationships with primary care providers to facilitate seamless coordination of care for patients transitioning from hospital or rehabilitation settings back into the community setting.
Reduced hospital readmissions by providing thorough patient education and comprehensive discharge planning.
Enhanced patient satisfaction by establishing trust and rapport through empathetic communication and active listening.
Maximized staff efficiency by delegating tasks appropriately based on skill level and workload considerations.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Registered Nurse Case Manager
Buena Vista Home Health, Palliative & Hospice
01.2023 - 08.2024
Attended interdisciplinary meetings with lead, RNs, LVN, physical therapist, occupational therapist, social workers to discuss complex cases and collaboratively develop appropriate care strategies.
Provided comprehensive case management services to a diverse patient population, including assessment of patients’ needs and development of individualized care plans.
Completes head to toe assessment and coordinates services for home health, including admissions, discharges, recertification, and resumption of care as well as follow up assessments
Assessing patient health, developing care plans with physicians, and providing medical care and treatments
Medications: Measuring and administering medications as prescribed by a physician
Demonstrated excellent communication skills in interacting with patients, families and other healthcare providers.
Utilized critical thinking skills when making decisions about patient’s care plans or referral sources.
Liaised with multidisciplinary teams to organize and coordinate health and care services to meet patients’ complex care needs.
Involved patients and families in identifying and clarifying needs and expectations to develop mutual and realistic goals.
Coordinated discharge planning activities to ensure smooth transitions and continuity of care for patients.
Monitored changes in condition or treatment plan compliance through regular follow-up calls and visits.
Identified and addressed barriers to successful transitions between care levels, facilitating improved patient outcomes.
Performed therapeutic nursing interventions to promote patient well-being.
Reported symptoms, condition changes and vital signs to primary care doctors, patients, and families.
Provided customized patient and family education to foster continuum of care.
Identified patients at risk for adverse outcomes during the transition from one level of care or setting to another.
Supported patient advocacy by providing education on available community resources.
Conducted patient assessment, prioritizing data collection based on patient condition or needs.
Maintained accurate documentation of all patient assessments, treatments, interventions, goals and outcomes according to agency standards.
Collaborated with multidisciplinary teams to develop effective treatment plans for complex medical conditions.
Documented patient assessment findings and responses to nursing intervention to progress toward problem resolution.
Facilitated transitions between levels of care using evidence based practice guidelines.
Referred appropriate cases for social work intervention based on department criteria.
Conducted home visits to assess the health status of patients and their caregivers.
Established measurable goals that promoted evaluation of the cost and quality outcomes of the care provider.
Participated in clinical performance improvement activities.
Modified patient treatment plans according to symptoms, responses, and conditions.
Utilized advanced conflict resolution skills as necessary to ensure timely resolution of issues.
Utilized research-based best practices to ensure quality outcomes and reduce costs associated with hospitalizations.
Assisted in developing policies and procedures related to case management functions. ( helped created digital guides to onboard new nurses)
Nurse preceptor to new nurses facilitate the on boarding process and making nurses feel welcome
Demonstrated strong leadership by guiding healthcare teams in patient care decisions.
Able to adequately manage all types of patient medical needs including: IV infusions, lab draws, Medi port, PICC lines, central lines. Foley and Suprapubic catheter management, pre/ post -op management, wound care (able to help suggest appropriate wound care to providers), wound vac (all in a home setting which has helped become adaptable and creative on the job all while maintaining sterile/aseptic techniques and patient privacy and modesty
Proficient in helping treat and educate patients with multiple disease including: CHF, Diabetes, sepsis, AFIB, GI bleeds , ESRS/Dialysis , pre/post op care , pressure and venous ulcers
Provides active and supportive listening to patients in emotional distress
Oversee and collaborate with LVN’s , home health aides on care team
Developed relationships with external organizations involved in the continuum of care for assigned patients.
Exceptional & Creative critical thinking, working with patients in home setting has enabled Nurse to develop and harness critical thinking skills at a higher level
Able to work in accordance with state/federal guidelines and policies, maintaining HIPAA compliance
Proficient at charting and keeping up-to-date medical records
Utilized advanced technology to enhance patient care and streamline documentation processes.
Determined learning needs of patients and families to develop appropriate teaching strategies.
Administered medications to patients and monitored for reactions or side effects.
Managed and ordered medical supplies for patients.
Registered Nurse/Office Manager
Dr. John A. Cervantes, M.D, A Professional Corp
01.2010 - 01.2023
Created, implemented and evaluated patient care plans with medical team
Acted as patient advocate and implemented total patient care through team nursing process
Educated patients and families on self-management, prevention, and wellness strategies to enhance health outcomes and empower decision-making.
Advocated for patients' rights and values, ensuring their needs and preferences were respected throughout the care process.
Monitored and managed various treatment and care interventions
Maintained thorough, accurate and confidential documentation in electronic medical records
Assisted in ordering and interpreting diagnostic tests and lab results
Administered medications and treatments, monitoring patients for reactions and side effects
Conducted blood pressure screenings to monitor patient health status.
Assisted in completing forms and documents for Disability and Legal needs for patients
Responded to emergency pages and triaged patient needs for timely care.
Review and process prior-authorizations for medications and treatments with a high success rate
Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards
Recorded patient condition, vital signs, recovery progress and medication side effects
Conducted intake assessments with patients and relatives to gather case history
Managed patient crises by assessing situations and coordinating appropriate interventions.
Counseled patients and caregivers, providing emotional, psychological and spiritual support
Maintained and organized patient medical records to ensure accuracy and compliance.
Coordinated patient appointments to optimize healthcare access and efficiency.
Recorded financial transactions to maintain accurate financial records.
Medical billing/ICD-10 code knowledge
Processed payroll accurately and on time to ensure employee satisfaction.
Maintain/ordering office and medical supplies.
Utilized critical thinking skills to assess changes in patient conditions, recognize complications and intervene appropriately.
Managed multiple tasks while providing timely, high quality patient care.
Administered medications and treatments in accordance with physician orders and hospital policies.
Collaborated with interdisciplinary team members, effectively communicating to promote optimal patient outcomes and foster cohesive care.
Responded to life-saving situations based upon nursing standards and protocols.
Educated patients about their diagnosis, medications, nutrition requirements, pain management strategies.
Maintained a safe environment by adhering to infection control guidelines and safety protocols.
Kept accurate records and charts related to medications and treatments according to policies, procedures, and physician orders.
Reported symptoms, condition changes and vital signs to primary care doctors, patients, and families.
Performed accurate documentation in the electronic medical record according to established standards.
Documented patient assessment findings and responses to nursing intervention to progress toward problem resolution.
Assessed and evaluated patient physical, mental, and emotional status to assist with care needs.
Maintained confidentiality in patient matters to comply with HIPAA guidelines and measures.
Assessed patient needs through physical assessments, interviews and observation techniques.
Educated patient and family members on symptom management and supportive treatments to improve continuity of care.
Performed therapeutic nursing interventions to promote patient well-being.
Consulted and coordinated with health care team members to assess and evaluate patient care plans.
Assisted physicians during examinations and procedures.
Front Desk Receptionist
Dr John Cervantes, MD
01.2001 - 01.2010
Greeted patients and answered general questions and directed to appropriate locations
Provided callers with office address, directions, and employee contact information to facilitate clear communication
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals
Maintained business office inventory by checking stock levels and ordering supplies.
Coordinated communications, taking calls, responding to emails and interfacing with clients
Scheduled appointments and maintained and updated appointment calendars
Maintained organized filing system of paper and electronic documents
Monitored reception area to provide consistently safe, hazard-free environment for customers
Processed customer payments efficiently at the front desk and provided customers with receipts and proper bills and change
Managed multi-line phone system to direct calls effectively and taking messages
Handled payment processing and provided customers with receipts and proper bills and change
Transmitted information or documents to customers through email, mailings or facsimile machine
Sorted and distributed incoming and outgoing mail efficiently and parcels
Maintained business office inventory and equipment by checking stock for needed supplies
Sent and distributed mail and parcels
Managed multiple calendars and contacts using computer software
Organized files, developed spreadsheets, and maintained front desk area to enhance operational efficiency and accessibility
Education
Associate Degree - Nursing
Ventura College School of Nursing
Ventura, California
01.2001
Skills
Medication Management
Wound Care
Ostomy Care
PICC/Midline IV Management
Psychiatric nursing expertise
Clinical assessment/ nursing consult
High acuity patient care
Chronic disease management
Quality Improvement
Leadership
Patient and family advocacy
Specialized Healthcare Referrals
Clear Patient Communication
Interdisciplinary Collaboration
Medication delivery
Dementia care
Staff education and training
Creative problem solving
Strong Clinical Judgment
Meticulous Attention to Detail
Time Management Skills
Strong Organizational Skills
Adaptability and Flexibility
Excellent communication skills
Confidentiality and Data Protection
Tech Savvy
Team player that can work autonomously
Certification
Board Certified Psychiatric Mental Health Registered Nurse (BC-PMHRN), 2026
CPR And First Aid Certified, American Heart Association, 2022, Nursing Assistant License, Ventura College, 2006, Registered Nurse, February 2010, #768665