KATHERINE MURILLO
Huntington Park,CA
Summary
Detail-oriented Inventory Lead and Quality Control Specialist and Front Desk Receptionist with over four years of experience optimizing inventory systems and quality assurance processes. Proven leader in improving stock accuracy, fulfillment efficiency, and cross-department collaboration. Dedicated to maintaining high standards in fast-paced environments through strong team leadership and process improvement. Reliable worker with excellent communication, time management, and computer skills and organization skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
6
6
years of professional experience
Work History
Inventory Lead & Quality Control Specialist
Toluca Lake Collective - Jungle Boys
2021.03 - 2025.06
- Promoted from Manufacturing Associate to Inventory Lead & Quality Control Specialist through demonstrated leadership and operational excellence.
- Implemented comprehensive quality control systems and built a dedicated QC team, ensuring compliance and product consistency.
- Managed all inventory operations, optimizing stock accuracy, storage organization, and fulfillment timelines.
- Collaborated with production and distribution teams to streamline workflows, reduce waste, and improve inventory accuracy.
- Led daily audits, reconciled stock discrepancies, and maintained accurate inventory management system records.
- Trained and supervised staff on QC procedures and inventory best practices, fostering a culture of continuous improvement.
- Developed streamlined inventory protocols, enhancing interdepartmental collaboration and operational compliance.
- Elevated product quality and client satisfaction through advanced quality control measures and rigorous audits.
- Optimized storage solutions and inventory tracking systems, leading to improved efficiency and reduced operational delays.
Front Desk Distribution Receptionist
Jungle Boys
2021.03 - 2025.04
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Coordinated appointment scheduling for clients, optimizing daily workflow and resource allocation.
- Handled incoming calls and inquiries, providing accurate information and maintaining positive customer relations.
- Developed and implemented office procedures to improve reception efficiency and enhance visitor experience.
- Trained new staff on front desk protocols, fostering a collaborative team environment and knowledge sharing.
- Assisted in inventory management of office supplies, reducing costs through strategic vendor negotiations.
- Collaborated with management on special projects, contributing to overall operational improvements and service quality enhancements.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
Sales Associate & Backstock Associate
Vans
2019.05 - 2020.03
- Delivered outstanding customer service, earning recognition as Employee of the Month.
- Promoted to Backstock Lead due to strong work ethic and product knowledge.
- Managed inventory operations, from receiving shipments to preparing merchandise for the sales floor.
- Maintained well-organized and accurately stocked sales areas to meet customer demand efficiently.
- Handled high-volume cashier duties, consistently ranking among top-performing cashiers.
Education
High School Diploma -
Huntington Park High School
Huntington Park, CA06.2018
Skills
- Inventory Management
- Inventory Control
- Quality Control
- Leadership
- Team Development
- Process Improvement
- Data Entry
- Microsoft Excel
- Microsoft Word
Personal Information
Title: Inventory Lead & Quality Control Specialist
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Distribution Receptionist
Jungle Boys
2021.03 - 2025.04
Inventory Lead & Quality Control Specialist
Toluca Lake Collective - Jungle Boys
2021.03 - 2025.06
Sales Associate & Backstock Associate
Vans
2019.05 - 2020.03
High School Diploma -
Huntington Park High School