Katherine pacring
Stockton,CA
Summary
Dynamic Senior Account Manager with a proven track record at Human Bees, excelling in business development and customer relations. Expert in enhancing communication across teams, resulting in improved client retention rates. Skilled in negotiation and operations, fostering partnerships that drive revenue growth while mentoring junior staff to elevate performance.
Knowledgeable Human Resources or Account Management with strong background in managing key client accounts and fostering lasting business relationships. Adept at developing strategic plans that drive revenue growth and client satisfaction. Demonstrated expertise in utilizing negotiation skills and communication proficiency to exceed client expectations.
Results-driven account management professional prepared for next challenging role. Proven track record in cultivating client relationships and driving successful project outcomes. Known for strong collaboration skills and delivering consistent, impactful results. Highly skilled in strategic planning and client communication, with reliable and adaptable approach to changing business needs.
Experienced with managing high-value client accounts and developing long-term business strategies. Utilizes relationship-building techniques and effective communication to meet and exceed client expectations. Track record of strong negotiation skills and strategic planning, ensuring sustained business growth and client satisfaction.
Overview
14
14
years of professional experience
Work History
Senior Account Manager
Human Bees
02.2018 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Provided extensive support in sales, technical and business areas to key accounts.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Analyzed data on client behavior patterns to inform future account management strategies, resulting in higher retention rates.
- Mentored junior account management professionals to develop skills and increase company revenue.
- Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
- Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.
Recruiter/ Account Manager
Balance Staffing
10.2011 - 02.2018
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
- Studied job descriptions and qualifications to determine applicant requirements.
- Created engaging job postings that accurately reflected position requirements while showcasing company culture.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Operated and maintained applicant tracking and candidate management systems.
Education
Kaplan College
Stockton Ca10-2010
High School Diploma -
Cesar Chavez High School
Stockton CA06-2008
Skills
- Business development
- Schedule management
- Excellent negotiation skills
- Partnership development
- Digital marketing
- Customer relations
- Territory management
- Operations
- Staff management
- Revenue generation
Timeline
Senior Account Manager
Human Bees
02.2018 - Current
Recruiter/ Account Manager
Balance Staffing
10.2011 - 02.2018
Kaplan College
High School Diploma -
Cesar Chavez High School
Similar Profiles
Antoni Trenado RamirezAntoni Trenado Ramirez
Medical Production Builder at Human BeesMedical Production Builder at Human Bees
Rafael PantojaRafael Pantoja
Material Handler at Human Bees (Altec Parts Supply)Material Handler at Human Bees (Altec Parts Supply)
Brenda CastanedaBrenda Castaneda
Server at Sweet BeesServer at Sweet Bees