Motivated student currently working towards a Master's degree in Psychology. Adept at prepping resources, equipment and materials for research. Extensive background in investigating quantitative and qualitative research.
Overview
5
5
years of professional experience
Work History
Undergraduate Research Assistant
Montclair State University NJ
06.2022 - Current
Collaborated with others in team-based environment to identify key findings for various data analyses.
Worked both independently and collaboratively in fast-paced laboratory environment.
Maintained up-to-date records of research activities and results for future reference.
Performed statistical, qualitative, and quantitative analysis.
Receptionist
Bogdan Pain Management
05.2022 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Corresponded with clients through email, telephone, or postal mail.
Maintained confidentiality of information regarding clients and company.
Answered phone promptly and directed incoming calls to correct offices.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Managed over 50 customer calls per day
Research Assistant
Montclair State University
01.2022 - 05.2022
Ran surveys for students for class credit
Recruited study participants, reflecting characteristics and behaviors of target subjects
Collaborated with other researchers to develop successful research strategies.
Scheduled appointments with test subjects over phone and through email.
Receptionist/ Optical Sales
Totowa Eyecare
08.2021 - 02.2022
Explained benefits and features of available current eyewear to meet patient needs and preferences.
Recommended specific frames, lenses and lens coatings to suit client needs.
Answered telephone calls to schedule eye exams and answer pre-screening questions or inquiries.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Receptionist
Fields of Vision
09.2020 - 07.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Front End Manager
ShopRite
06.2019 - 06.2020
Monitored cash drawers for 3-5 checkout stations to verify adequate cash supply.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Maintained strong customer relations and effective customer service standards.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Cashier
ShopRite
06.2018 - 01.2019
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Master of Arts - Industrial Organizational Psychology
Montclair State University
Montclair, NJ
05.2025
Bachelor of Arts (B.A) - Psychology
Montclair State University
05.2023
Associate of Arts -
Middlesex College
Edison
05.2021
Skills
Program Support
Public Presentations
Analyzing and Synthesizing Data
Teamwork and Collaboration
Data Analysis
Analytical Thinking
Timeline
Undergraduate Research Assistant
Montclair State University NJ
06.2022 - Current
Receptionist
Bogdan Pain Management
05.2022 - Current
Research Assistant
Montclair State University
01.2022 - 05.2022
Receptionist/ Optical Sales
Totowa Eyecare
08.2021 - 02.2022
Receptionist
Fields of Vision
09.2020 - 07.2021
Front End Manager
ShopRite
06.2019 - 06.2020
Cashier
ShopRite
06.2018 - 01.2019
Master of Arts - Industrial Organizational Psychology