Katherine Pena-Rojas
Summary
Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
1
1
year of professional experience
Work History
Family Babysitter
Figueroa's Household
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Helped children learn how to complete small chores appropriate for age level.
Hair Salon Assistant
Nukara Beauty Salon
- Answered telephone calls to provide information and schedule new appointments.
- Maintained regular client list and successfully handled walk-in customers.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
Cashier
Ross Dress For Less
06.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Esperanza High School
Philadelphia, PA06.2023
Skills
- Staff Training
- Money Handling
- Opening and Closing Procedures
- Clear and Professional Communication
- Multitasking Strengths
- Retail Sales Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Ross Dress For Less
06.2022 - 09.2023
Family Babysitter
Figueroa's Household
Hair Salon Assistant
Nukara Beauty Salon
High School Diploma -
Esperanza High School
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