Katherine Pender
Centralia,IL
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Surgical RN Manager
Advanced Surgical Technology
09.2022 - Current
- Supervise 20+ members of clinical staff involved in variety of clinical operations
- Hired, trained, conducted performance reviews and ensured staff met and exceeded goals and initiatives
- Offered professional guidance, supervision and leadership to staff
- Devised, evaluated, implemented, and streamlined protocols and standards of surgical areas
- Cooperated closely with doctors, NPs, surgical representatives, and other specialists
- Liaises between departments to improve function or communication and implements process or policy changes
- Analyzes and prioritizes competing demands by taking effective action to redesign systems to best meet needs of patient population and staff
- Establishes work schedules and assignments according to workload, space, and equipment availability.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Regional RN Clinic Manager
SSM Good Samaritan Medical Group – Surgical Services
03.2022 - 09.2022
- Develops specific goals, standards, and objectives which directly support strategic plan and vision of clinic
- Developing and evaluating annual budgets for all program areas
- Manages clinical, human resource and financial data to support and enhance decision-making, provides assessment, analysis, planning, monitoring and evaluation of unit(s) delivery of care and services
- Conducts hiring, training, directing, development and evaluating of staff
- Monitors and adheres to budget
- Approves or monitors expenditures, purchases and other actions to ensure compliance with budget guidelines
- Collaborates with leadership, physicians, interdisciplinary teams and other stakeholders in order to develop, implement and evaluate programs and services that improve patient outcomes
- Ensures compliance with regulatory and accreditation requirements for clinic and staff
- Applies evidence-based healthcare practices, nursing standards and monitors patient care for quality
- Applies existing body of evidence-based practice and scientific knowledge in health care to nursing practice, ensuring that nursing care is delivered based on patient’s age-specific needs and clinical needs as described in department's Scope of Service.
RN-Program Manager
SSM Good Samaritan – Weight Management
03.2021 - 03.2022
- Provides coordination of activities and flow of work
- Implementing job duties to staff to follow quality improvement for program
- Facilitates development, implementation and evaluation of program services and initiatives
- Manages program documentation and review to support regulatory and compliance regulations
- Collaborates with advanced practice providers to ensure program compliance
- Manage bariatric call schedule
- Collaborates with others to assist with problem identification and resolution, cost containment issues, implementation of new services, and systems/performance measures
- Assists with determining appropriate training for staff and developing learning program
- Training new staff
- Developed information to achieve MBSAQIP Accreditation.
Registered Nurse
SSM Good Samaritan – Procedure Center
06.2020 - 03.2021
- Scrubbed and Circulated Procedures
- Provided Conscious Sedation
- Developed new Processes
- Worked closely with providers to work on preference sheets.
Registered Nurse
SSM Good Samaritan – Intensive Care Unit
10.2019 - 06.2020
- Manage critical drips
- Manage sedation
- Care for Critical Patient
- Conscious Sedation
- Assisted in Bedside procedures.
Registered Nurse
HSHS St. Elizabeth’s Hospital – Intensive Care Unit
03.2019 - 10.2019
- Manage critical drips
- Manage sedation
- Care for the Critical Patient
- Conscious Sedation
- Assisted in Bedside procedures.
Charge Nurse
SSM Good Samaritan – Procedure Center
11.2014 - 10.2019
- Managed the Daily flow of the department
- Provided daily assignments for staff
- Managed the monthly nurse schedule and the call schedule
- Addressed staff issues
- Addressed any patient concerns
- Scrubbed and Circulated Procedures
- Provided Conscious Sedation
- Developed new Processes
- Educated unit with new equipment and software.
Registered Nurse
SSM Good Samaritan – Cardiac Step-down Unit
03.2012 - 11.2014
- Patient care at bedside
- Managed Cardiac drips.
Licensed Practical Nurse
Mount Vernon Health Care Center
11.2008 - 03.2012
- Administer medications
- Provide wound treatments
- Patient care at bedside.
Education
Bachelors of Science in Nursing -
CHAMBERLAIN COLLEGE OF NURSING
St. Louis, Mo12.2019
Associate Degree Nursing -
KASKASKIA COLLEGE
Centralia, IL12.2011
Licensed Practical Nurse Program -
KASKASKIA COLLEGE
Centralia, IL07.2008
Skills
- Microsoft Office Suite
- Clinical judgment
- EMR / EHR
- Complex Problem-Solving
- Organized
- Time management
- Self starter
Certification
- Registered Nurse (RN)
- Basic Life Support (BLS)
- Advanced Cardiac Life Support (ACLS)
- Conscious Sedation
Volunteer Experience
- Eternity Baptist Church: Children’s ministry and health outreach
- The Rock Church: Children’s ministry
Timeline
Surgical RN Manager
Advanced Surgical Technology
09.2022 - Current
Regional RN Clinic Manager
SSM Good Samaritan Medical Group – Surgical Services
03.2022 - 09.2022
RN-Program Manager
SSM Good Samaritan – Weight Management
03.2021 - 03.2022
Registered Nurse
SSM Good Samaritan – Procedure Center
06.2020 - 03.2021
Registered Nurse
SSM Good Samaritan – Intensive Care Unit
10.2019 - 06.2020
Registered Nurse
HSHS St. Elizabeth’s Hospital – Intensive Care Unit
03.2019 - 10.2019
Charge Nurse
SSM Good Samaritan – Procedure Center
11.2014 - 10.2019
Registered Nurse
SSM Good Samaritan – Cardiac Step-down Unit
03.2012 - 11.2014
Licensed Practical Nurse
Mount Vernon Health Care Center
11.2008 - 03.2012
Bachelors of Science in Nursing -
CHAMBERLAIN COLLEGE OF NURSING
Associate Degree Nursing -
KASKASKIA COLLEGE
Licensed Practical Nurse Program -
KASKASKIA COLLEGE
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