KATHERINE Phillips
Tunnel Hill,GA
Summary
Dynamic Deli Captain at Circle K with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in problem-solving and time management, I led process improvements and cultivated a collaborative team environment, ensuring compliance with health regulations while maintaining exceptional food quality and service standards.
Overview
12
12
years of professional experience
Work History
Deli Captain
Circle K
Dalton, GA
03.2022 - Current
- Oversaw deli staff to uphold exceptional food preparation and customer service standards.
- Facilitated training sessions for new employees on food safety protocols and operational procedures.
- Oversaw inventory management, implementing stock rotation practices to minimize waste.
- Spearheaded development and implementation of process improvements to optimize deli operations.
- Oversaw compliance with health regulations to uphold cleanliness and safety standards in deli area.
- Spearheaded menu planning initiatives utilizing seasonal ingredients to enhance customer satisfaction.
- Oversaw product quality and freshness, proactively addressing issues to maintain brand integrity.
- Cultivated a collaborative team environment, inspiring staff to meet and exceed daily performance goals.
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Demonstrated exceptional verbal and written communication abilities.
- Collaborated effectively within a team environment to deliver support and guidance.
- Exhibited respect, friendliness, and a proactive approach to assisting colleagues and clients.
- Demonstrated enthusiasm for acquiring new knowledge and skills to enhance professional growth.
- Adapted to flexible scheduling by working night, weekend, and holiday shifts.
- Optimized time management strategies to ensure timely completion of all tasks.
- Demonstrated exceptional organizational skills and meticulous attention to detail in all tasks.
- Ensured meticulous attention to detail during assignment completion.
- Applied critical thinking to analyze complex problems and assess viable solutions.
- Enhanced communication skills by engaging in regular interactions with diverse individuals.
- Demonstrated adaptability and proficiency in rapidly acquiring new concepts and skills.
- Mastered and integrated new technology and software applications efficiently.
- Demonstrated ability to thrive under tight deadlines in a fast-paced environment.
- Cultivated and sustained professional relationships through effective communication and collaboration.
- Executed project management strategies to enhance organizational efficiency and time management across multiple initiatives.
Tax Specialist
Katherine Phillips Tax Service
Chatsworth, GA
01.2014 - 12.2023
- Oversaw deli staff to uphold exceptional food preparation and customer service standards.
- Facilitated training sessions for new employees on food safety protocols and operational procedures.
- Oversaw inventory management, implementing stock rotation practices to minimize waste.
- Spearheaded development and implementation of process improvements to optimize deli operations.
- Oversaw compliance with health regulations to uphold cleanliness and safety standards in deli area.
- Spearheaded menu planning initiatives utilizing seasonal ingredients to enhance customer satisfaction.
- Oversaw product quality and freshness, proactively addressing issues to maintain brand integrity.
- Cultivated a collaborative team environment, inspiring staff to meet and exceed daily performance goals.
- Demonstrated self-motivation and accountability in all tasks undertaken.
- Thrived in dynamic, high-pressure environments to ensure operational efficiency.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
- Demonstrated capacity to rapidly acquire new skills and adjust to evolving environments.
- Demonstrated exceptional verbal and written communication abilities.
- Collaborated effectively within a team environment to deliver support and guidance.
- Exhibited respect, friendliness, and a proactive approach to assisting colleagues and clients.
- Demonstrated enthusiasm for acquiring new knowledge and skills to enhance professional growth.
- Adapted to flexible scheduling by working night, weekend, and holiday shifts.
- Optimized time management strategies to ensure timely completion of all tasks.
- Demonstrated exceptional organizational skills and meticulous attention to detail in all tasks.
- Ensured meticulous attention to detail during assignment completion.
- Applied critical thinking to analyze complex problems and assess viable solutions.
- Enhanced communication skills by engaging in regular interactions with diverse individuals.
- Demonstrated adaptability and proficiency in rapidly acquiring new concepts and skills.
- Mastered and integrated new technology and software applications efficiently.
- Demonstrated ability to thrive under tight deadlines in a fast-paced environment.
- Cultivated and sustained professional relationships through effective communication and collaboration.
- Executed project management strategies to enhance organizational efficiency and time management across multiple initiatives.
Education
Bachelor of Science - Business
Dalton State College
Dalton, GA12.2017
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Excellent communication
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication
Timeline
Deli Captain
Circle K
03.2022 - Current
Tax Specialist
Katherine Phillips Tax Service
01.2014 - 12.2023
Bachelor of Science - Business
Dalton State College