Katherine Pino
Fayetteville,AR
Summary
Dynamic self motivated connector with a proven track record at Fora and on Whatnot. A life time in customer service positions through the lens of a small business owner. Recognized for strong communication and attention to detail. I enhance client satisfaction and loyalty while leveraging travel industry expertise to create memorable experiences for Fora. While on Whatnot, I curate clothing shows to make the shopping experience memorable and relational. My time running Kate Baer Fossils built my skills creating a regional brand from the ground up while raising my three children. They are all grown now and are the true fruit of my labor. Passionate about helping others and driven by purpose.
Overview
21
21
years of professional experience
Work History
Travel Consultant
Fora
12.2025 - Current
- Researched and curated personalized travel itineraries based on client preferences and budgets.
- Assisted clients with booking flights, accommodations, and transportation services.
- Provided expert advice on travel destinations, local customs, and regulations.
- Addressed customer inquiries promptly to enhance client satisfaction and loyalty.
Retail Business Owner
Whatnot Entertainment
12.2024 - Current
- Developed strategic marketing initiatives to enhance brand awareness and customer engagement.
- Oversaw daily operations, ensuring efficient inventory management and optimal product placement.
- Streamlined sales processes, increasing overall transaction efficiency and customer satisfaction.
- Managed inventory procurement and processing operations.
- Executed live sales presentations on personal channel to enhance brand visibility.
Artist
Kate Baer Fossils
03.2005 - 04.2019
- Created original artwork using various mediums to enhance gallery exhibitions.
- Engaged with clients to understand their artistic needs and preferences.
- Organized and scheduled sales events throughout the year.
- Achieved recognition through multiple awards at national art shows.
- Showcased expertise through features in local and national magazines.
- Showcased artwork in prestigious galleries within world-class museums.
Education
Associate of Science - Natural Resource Management
Sheldon Jackson College
Sitka, AK06.1998
Skills
- Interpersonal communications
- Client relationship building
- Critical thinking
- Active listening
Attention to detail
Fast learner
Highly dependable
Love being a helper
Purpose driven
Hotel accommodations
Travel research
Travel industry expertise
Accomplishments
Served on the board of directors for Tri-cycle farms for 3 years.
Extensive volunteer work with Habitat for Humanity building homes.
Volunteered with Tri-Cycle Farms for 5 years.
Timeline
Travel Consultant
Fora
12.2025 - Current
Retail Business Owner
Whatnot Entertainment
12.2024 - Current
Artist
Kate Baer Fossils
03.2005 - 04.2019
Associate of Science - Natural Resource Management
Sheldon Jackson College