Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Katherine Ragghianti

MILWAUKIE,OR

Summary

Versatile and dynamic leader with a proven track record at Kaiju and Kemono, enhancing brand recognition and customer engagement through innovative design and efficient business processes. Skilled in customer relations and project management, excel in transforming visions into reality, achieving high customer satisfaction, and driving repeat business. Expert in staff management and operations oversight, foster team agility and performance.

Overview

23
23
years of professional experience

Work History

Owner, Designer

Kaiju and Kemono
01.2014 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
  • Developed innovative design concepts for improved brand recognition and customer engagement.
  • Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
  • Created marketing materials, including brochures, flyers and product catalogs to brand standards.
  • Transformed client ideas into compelling visual concepts, ensuring their vision was accurately brought to life.

  • Analyzed feedback from customers and staff to refine design concepts.

  • Created sketches and technical drawings to present design concepts to clients.
  • Applied skill in color theory and composition to bring client visions to fruition.

Manager of Operations

USMC, United States Marine Corps Reserves
03.2008 - 01.2010
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.

Manager

Devore's Natural Food Store
01.2002 - 01.2004
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.


  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

Associate of Arts - Arts

Central Oregon Community College
Bend, OR

No Degree - Arts And Crafts

Portland School of Arts And Crafts
Portland, OR

No Degree - Crafts

Penland School of Crafts
North Caroline

No Degree - Business

ASU
Tempe, AZ

Skills

  • Customer Relations
  • Small business operations
  • Verbal and written communication
  • Business Management
  • Program creation and implementation
  • Design coordination
  • Customer Service
  • Inventory Management

Languages

Japanese
Limited Working

Interests

  • Experimenting with different creative mediums, like fiber, metals, and clay, to expand skills and techniques
  • Crafting and DIY Projects
  • Exploring various forms of art, such as art history, art instructor, and museum tours, to nurture creativity and personal growth

Timeline

Owner, Designer

Kaiju and Kemono
01.2014 - Current

Manager of Operations

USMC, United States Marine Corps Reserves
03.2008 - 01.2010

Manager

Devore's Natural Food Store
01.2002 - 01.2004

Associate of Arts - Arts

Central Oregon Community College

No Degree - Arts And Crafts

Portland School of Arts And Crafts

No Degree - Crafts

Penland School of Crafts

No Degree - Business

ASU

Similar Profiles

CREATE PROFILE
Katherine Ragghianti