Kristen Knauer

• Developed and implemented operational strategies to enhance service efficiency and customer satisfaction.
• Managed inventory levels, ensuring optimal stock availability and reducing waste.
• Trained and mentored staff on best practices for customer engagement and operational procedures.
• Streamlined daily workflows, resulting in improved service delivery times and productivity rates.

• Engaged with clients to identify needs and recommend appropriate solutions.
• Developed product knowledge to effectively address customer inquiries and concerns.
• Assisted in preparing sales presentations, showcasing products, and promoting features.
• Resolved customer issues promptly, ensuring a positive experience and fostering loyalty.
• Built relationships with primary decision makers to establish a buying pattern.

• Developed innovative design concepts to enhance client satisfaction and brand visibility.
• Collaborated with cross-functional teams to ensure alignment on project goals and deliverables.
• Conducted market research to identify emerging trends and inform design strategies.
• Fully created design plans while taking all measurements using a laser on a tablet.
• Presented design proposals to clients, effectively communicating vision and value.

Managed all aspects of this small business

Utilized Salesforce as a CRM