Katherine Renfro
Las Vegas,NV
Summary
Dynamic and dedicated professional with experience at Everyday Miracles, excelling in client care and promoting independence. Proven ability to operate POS systems and manage inventory effectively. Recognized for exceptional customer service and problem-solving skills, enhancing client satisfaction and fostering strong relationships in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Caregiver
Everyday Miracles
Las Vegas, NV
01.2022 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Plumbing Sales Specialist
Lowes Home Improvment
Las Vegas, NV
03.2016 - 11.2021
- Answered questions from customers regarding plumbing materials and products.
- Continuously expanded product knowledge through training sessions and self-study, becoming a trusted resource for clients seeking plumbing solutions.
- Increased customer satisfaction by providing expert advice on plumbing products and solutions.
- Participated in trade shows and industry events, promoting the company''s offerings and establishing valuable contacts within the field.
- Handled difficult customer inquiries with professionalism and tact, successfully resolving issues while maintaining positive relationships.
- Engaged directly with contractors, plumbers, builders and other key individuals in effort to promote business opportunities.
- Provided exceptional after-sales support, addressing customer concerns and ensuring their satisfaction with purchased products.
- Collaborated with team members to develop innovative strategies for boosting overall sales performance.
- Performed cash, card, and check transactions to complete customer purchases.
Education
General Studies
Lake Havasu High School
Lake Havasu City, AZ05.1992
Skills
Can operate power equipment
Can read planograms
Can operate POS system
Can operate handheld inventory computer
Can determine what inventory is needed
Timeline
Caregiver
Everyday Miracles
01.2022 - Current
Plumbing Sales Specialist
Lowes Home Improvment
03.2016 - 11.2021
General Studies
Lake Havasu High School