Katherine Riley

- Prepare and serve coffee, tea, and other beverages to customers

- Take customer orders and process payments

- Maintain cleanliness and organization of the coffee shop

- Restock supplies and inventory as needed

- Provide friendly and efficient customer service

- Assist with opening and closing duties

• Performed data entry into computer systems to maintain accurate records of customer information.
• Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
• Assisted with preparing reports, presentations and other documents as requested by management staff.
• Updated customer information in databases regularly to ensure accuracy of records.

• Provided excellent customer service by anticipating customer needs.
• Assisted other departments when needed such as bussing tables or delivering food orders.
• Contributed to team efforts by accomplishing related tasks as needed.

• Assisted servers in seating guests by escorting them to their tables.
• Took reservations over phone and in person.
• Answered customer inquiries regarding the menu, restaurant services, and special promotions.

• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Operated cash registers to process customer payments.
• Placed orders with suppliers for delivery of products required for daily operations.