Katherine Santamaria
Calera,AL
Summary
I am ambitious, efficient, and self-motivated. I am seeking a position where I can be challenged and learn as much as possible in my desired field. I am bilingual which can be utilized as an asset to any organization.
Detail-oriented professional with strong skills in customer relationship management, parts inventory control, and MAS system management. Committed to enhancing customer satisfaction through effective billing assistance and invoicing procedures.
Overview
4
4
years of professional experience
Work History
Parts Assistant
DESHAZO
Bessemer, Alabama
12.2023 - Current
- Updating MAS system pricing on a periodic basis.
- Reaching out to all DeSHAZO vendors for pricing and delivery.
- Assisting with spare parts quotes.
- Assisting with billing. (Docuware)
- Assisting with manual pulls and inventory adjustments.
- Sending customer credit and tax information for updating customer list bill to and ship to information.
- Prepared and processed customer invoices efficiently.
Customer Service Representative
Alabama Title Loans
Homewood, Alabama
08.2022 - 12.2023
- Responsible for evaluating vehicles and making title pawns.
- Accepting payments from customers and giving change receipts.
- Responsible for making daily calls.
- Balancing cash at the closing of my shift.
Education
High School Diploma -
Thompson High School
Alabaster, ALSkills
- MAS system management
- Parts inventory control
- Spare parts quoting
- Invoicing procedures
- Billing assistance
- Customer relationship management
- Team work
- Microsoft Excel
- Bilingual
Timeline
Parts Assistant
DESHAZO
12.2023 - Current
Customer Service Representative
Alabama Title Loans
08.2022 - 12.2023
High School Diploma -
Thompson High School