Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Scherf

San Pedro,CA

Summary

Dynamic professional with extensive experience at Target, excelling in merchandise stocking and customer relationships. Proven ability to enhance customer satisfaction through exceptional service and product knowledge. Skilled in time management and cash register operations, consistently achieving sales goals while streamlining processes for efficiency. Quick learner dedicated to delivering outstanding results.

Professional general merchandising expert with strong skills in inventory management, visual merchandising, and customer service. Known for collaborative team efforts and consistent delivery of results. Adaptable to changing needs and reliable resource for colleagues. Focused on optimizing product placement and enhancing shopping experience.

Overview

8
8
years of professional experience

Work History

General Merchandiser

Target
08.2023 - Current
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and exceeding expectations whenever possible.

Pricing Coordinator

Harris Teeter
07.2018 - 04.2019
  • Streamlined the price adjustment process, ensuring timely implementation of changes in line with business needs.
  • Reduced time spent on manual tasks through the implementation of automated pricing systems and software solutions.

Server

Margaritaville
05.2017 - 06.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

High School Diploma -

Lake Taylor High School
Norfolk, VA

Skills

  • In-store support
  • Merchandise stocking
  • Time management
  • Cleaning procedures
  • Customer relationships
  • Quick learner
  • Cash register operations

Timeline

General Merchandiser

Target
08.2023 - Current

Pricing Coordinator

Harris Teeter
07.2018 - 04.2019

Server

Margaritaville
05.2017 - 06.2018

High School Diploma -

Lake Taylor High School

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