Katherine Scherrer
Coraopolis,PA
Summary
Dedicated Retail Sales Associate experienced in customer service and problem-solving. Enhanced store aesthetics and resolved customer inquiries, contributing to positive shopping experiences. Achieved operational goals through effective visual merchandising and inventory management, driving sales and improving store presentation.
Overview
7
7
years of professional experience
Work History
Retail Worker
Goodwill of Southwestern Pennsylvania
Pittsburgh, Pennsylvania
2026.02 - Current
- Assisted customers with product selection and provided excellent service.
- Resolved customer inquiries and issues to ensure a positive shopping experience.
- Organized merchandise displays to enhance store aesthetics and accessibility.
- Restocked shelves and maintained inventory levels for optimal product availability.
Retail Sales Associate
Journeys Kidz
Pittsburgh, Pennsylvania
2025.04 - 2026.01
- Managed cash register, processed transactions, and handled customer payments.
- Used product knowledge to suggest items that match client needs.
- Explained store products and services to customers.
- Collaborated with team members to achieve daily operational goals effectively.
Volunteer
Hilltop Horizons, INC
Aliquippa, Pennsylvania
2019.06 - 2023.11
- Engaged with community members to assess needs and provide support resources.
- Developed appropriate treatment plans focusing on each individual's needs.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
Education
Bachelor of Science - Psychology
Robert Morris University
Coraopolis, PA2030-05
High School Diploma -
Montour High School
Coraopolis, PA2026-05
Skills
- Customer service
- Cash handling
- Inventory management
- Visual merchandising
- Product knowledge
- Team collaboration
Accomplishments
- Graduated With Honors
- Top Producer at Goodwill
Timeline
Retail Worker
Goodwill of Southwestern Pennsylvania
2026.02 - Current
Retail Sales Associate
Journeys Kidz
2025.04 - 2026.01
Volunteer
Hilltop Horizons, INC
2019.06 - 2023.11
Bachelor of Science - Psychology
Robert Morris University
High School Diploma -
Montour High School