Summary
Overview
Work History
Education
Skills
Timeline
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Katherine Scott

Edgewater,FL

Summary

Dynamic customer service professional with a proven track record at Publix Grocery Store, enhancing customer satisfaction through exceptional service and effective communication. Skilled in Microsoft Office Suite, adept at fostering positive customer experiences, and proficient in managing tasks to maintain a clean and welcoming store environment. Demonstrates a unique blend of interpersonal and technical skills to meet and exceed employer expectations.

Overview

1
1
year of professional experience

Work History

Customer Service

Publix Grocery Store
04.2024 - Current
  • Worked together with cashiers to guarantee customer satisfaction.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Assisted with maintaining clean and organized store appearance.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Answered customer inquiries and provided product guidance.
  • Assisted in helping customers in the bakery

Education

Business

Daytona State College
Daytona Beach, FL

High School Diploma -

New Smyrna Beach High School
New Smyrna Beach, FL
06-2022

Skills

  • Customer service and satisfaction
  • Communication skills
  • Microsoft PowerPoint Certification
  • Microsoft Word Certification
  • Microsoft Excel Certification

Timeline

Customer Service

Publix Grocery Store
04.2024 - Current

Business

Daytona State College

High School Diploma -

New Smyrna Beach High School
Katherine Scott