Katherine Segura
San Antonio,TX
Overview
20
20
years of professional experience
Work History
Personalized Care Manager
SJPS
08.2025 - Current
- Developed care plans tailored to individual patient needs, enhancing overall satisfaction and health outcomes.
- Coordinated interdisciplinary team meetings to streamline communication and improve patient care strategies.
- Monitored patient progress and adjusted care plans in collaboration with healthcare providers for optimal results.
- Educated patients and families on treatment options, fostering informed decision-making and engagement.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
Office Manager
Consultants in pain Medicine
01.2021 - 07.2025
- Delegate work flow to employees
- Sending out bank deposits
- Approving invoices
- Hiring/Firing employees
- Payroll
- Annual Evals/ Disciplinary forms
- Create and manage employees files
- FMLA/Disability forms for patients
Medical Assistant/Team Lead
Consultants in pain Medicine
01.2011 - 12.2020
- Charting procedures for Providers/ triage
- Vitals
- Assisting Providers with procedures
- Recovery (taking care of patients after their procedures)
- Front Desk check in and collecting co-pays, DED, COINS, etc
- Sending in refills
- Scheduling
- Answering phones
- Scrubbing
- Training new hires
- Sending referrals/completing discharge orders for patients
- Setting up sterile trays for pump refills
- Pre-Cert/Insurance verification
Medical Assistant
Consultants in pain Medicine
04.2006 - 12.2010
- Triage
- Vitals
- Answer phones
- Scheduling
- Recovery (taking care of patients after their procedures)
- Scrubbing
Medical Assistant
Dr. Gilberto Menendez
08.2005 - 04.2006
- Check in patients
- Collect co-pays
- Room patients and take vitals
- Immunizations
- Take X-Rays
- Triage
- Assist Provider with physical exams
- Answer phones
- Scheduling
- Refills
Education
High School Diploma -
John F Kennedy High School
San Antonio, TX06-2000
Certificate in Administrative Assistant - Book Keeping/Accounting
Career Point College
San Antonio, TX08-2002
Certificate in Medical Assistant - Clinical Studies
National Institute of Technology
San Antonio, TX07-2005
Skills
- Care planning
- Case assessments
- Clinical documentation
- Service coordination
- Medication reviews
- Medical chart documentation
- Workflow coordination
- Policy adherence
- Referral management
- Discharge planning
- Critical thinking
- HIPAA guidelines
- Records management
- Decision-making
- Schedule management
- Training and mentoring
Languages
Spanish
Timeline
Personalized Care Manager
SJPS
08.2025 - Current
Office Manager
Consultants in pain Medicine
01.2021 - 07.2025
Medical Assistant/Team Lead
Consultants in pain Medicine
01.2011 - 12.2020
Medical Assistant
Consultants in pain Medicine
04.2006 - 12.2010
Medical Assistant
Dr. Gilberto Menendez
08.2005 - 04.2006
High School Diploma -
John F Kennedy High School
Certificate in Administrative Assistant - Book Keeping/Accounting
Career Point College
Certificate in Medical Assistant - Clinical Studies
National Institute of Technology