Katherine Seiken
Fort Worth,Texas
Summary
I've worked in real estate and customer service cumulatively for almost fifteen years. Ultimately I wanted to continue to achieve my goals and in August of 2023, I completed the Patient Care Technician program at Tarrant County College to jumpstart my career in healthcare. Now, I am currently enrolled in the Respiratory Therapy program at Weatherford College. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Compliance Auditor
Side Inc
08.2021 - 05.2023
- Check files are compliant with Side, Inc and TREC
- Enhanced regulatory compliance by conducting thorough audits and identifying areas for improvement.
- Collaborated with cross-functional teams to ensure timely implementation of corrective actions, mitigating potential compliance issues.
- Provided expert guidance on compliance requirements, ensuring informed decision-making across the organization.
- Fostered a culture of accountability by regularly monitoring adherence to regulatory guidelines and reporting non-compliance instances to senior management.
Transaction Coordinator
Side Inc
06.2020 - 01.2023
- Conducted consistent follow-ups with clients to address any concerns or questions related to their transactions promptly.
- Collaborated effectively with team members to ensure seamless operation and timely completion of tasks.
- Identified potential roadblocks in transactions proactively and communicated solutions to relevant parties swiftly.
- Streamlined transaction processes by implementing efficient organizational strategies and time management techniques.
- Reduced errors in transactions by meticulously reviewing all documents for accuracy and compliance.
Real Estate Agent
Briggs Freeman Sotheby/Alexander Chandler Realty
06.2018 - 08.2021
- Increasing sales and marketing
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Retail Associate
Kay's Hallmark
01.2008 - 04.2016
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Increased sales revenue by offering targeted promotions and upselling related items.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Keyholder
Front Desk
The Grand Pet Resort
05.2012 - 01.2015
- Streamlined front desk operations for improved efficiency and guest experience.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Assisted guests with special requests, ensuring a comfortable stay and positive feedback.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
Education
Respiratory Therapy Program - Respiratory Therapy
Weatherford College
03.2025
Patient Care Technician Program -
Tarrant County College
08.2023
Science Prerequisites -
Northeast Texas Community College
08.2023
Business Degree -
University of Texas At Arlington
05.2013
Associates Degree -
Tarrant County College
12.2010
University of Kansas
12.2009
Skills
- Computer/technology savvy
- Extremely organized
- Fast learner
- Self-motivated
- Ability to adapt
- Goal Setting and Achievement
- Customer Retention
- Compassionate Care
- Problem-solving skills
- Conflict Management
- Can manage and sustain multiple people's schedules during the day
- Works extremely well under stress and pressure
Certification
- Patient Care Tech Program Certification, 08/01/2023
- EKG certification and Phlebotomy Certification, 08/01/2023
- AHA Basic Life Support, 05/01/2023
- CMA - Certified Medical Assistant 01/13/2024
References
- Avery Henley, known 15+ years
- Kim Schwarz, known 10+ years
- Darcy Blocker, known 3+ years
Timeline
Compliance Auditor
Side Inc
08.2021 - 05.2023
Transaction Coordinator
Side Inc
06.2020 - 01.2023
Real Estate Agent
Briggs Freeman Sotheby/Alexander Chandler Realty
06.2018 - 08.2021
Front Desk
The Grand Pet Resort
05.2012 - 01.2015
Retail Associate
Kay's Hallmark
01.2008 - 04.2016
Respiratory Therapy Program - Respiratory Therapy
Weatherford College
Patient Care Technician Program -
Tarrant County College
Science Prerequisites -
Northeast Texas Community College
Business Degree -
University of Texas At Arlington
Associates Degree -
Tarrant County College
University of Kansas
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