Hi, I’m
Katherine Short
Pittsburg,KS
Summary
A lifelong bringer of laughs; A highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
years of professional experience
Work History
Noodles & CompanyPrairie Village, KS
Team Member
09.2023 - Current
Job overview
- Operated 6-burner sauce line
- Expert knowledge in use of kitchen equipment and noodle cooking/production
- Assisted in training of new Brand Ambassadors and Kitchen Staff.
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Stocked and restocked kitchen supplies as needed.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Performed basic knife skills such as dicing onions or slicing meats.
- Communicated effectively with other staff members regarding orders and menu changes.
- Ensured that all dishes were prepared according to recipe specifications.
- Adhered to sanitation policies at all times when handling food products.
- Inspected equipment for cleanliness prior to use every shift.
- Cooked multiple orders simultaneously during busy periods.
- Kept stations stocked and ready for use to maximize productivity.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Followed proper food handling methods and maintained correct temperature of food products.
Stretch ZonePrairie Village, KS
Front Desk Receptionist
06.2023 - 09.2023
Job overview
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Generated leads through cold calling techniques
- Greeted customers warmly and made them feel welcome.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
Planet FitnessShawnee, KS
Member Service Representative
06.2021 - 06.2023
Job overview
- Greeted customers in a friendly and professional manner.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Assisted with the opening of new accounts and processed account maintenance requests.
- Answered incoming calls regarding membership benefits and services.
- Handled customer complaints in an efficient and courteous manner.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
- Provided guidance to members on how best to use products or services offered by the organization.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Sweep, mop and vacuum floors of all areas.
- Empty wastebaskets and trash containers.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Operate floor cleaning machines to clean rugs, carpets and hard surface floors.
Glory Days PizzaLawrence, KS
Assistant Store Manager
01.2020 - 06.2021
Job overview
- Managed day shift M-F and directly assisted GM in coaching and training
- Made dough daily
- Answered phones, solved IT problems, delivered pizza, as well as full training in Front and Back of house
- Capable of doing anything in the store.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Taco BellLawrence, KS
Assistant General Manager
08.2017 - 01.2020
Job overview
- Managed day shift, personally excelling and food production
- Worked directly with GM and AC to plan and execute team training, cleaning, and other development projects within the store
- Tracked inventory and truck orders weekly
- Answered phone and took customer complaints/resolved issues.
- Assisted in the training of new employees.
- Monitored inventory levels and placed orders for new stock as needed.
Education
Johnson County Community CollegeOverland Park, KS
Associate of Applied Science from Personal Training
05-2024
University Overview
- Spring 2023 - Honor Roll
- 4.0 GPA
- Member of Phi Theta Kappa Honors Society, 2023
The University of KansasLawrence, KS
Liberal Arts and Sciences; Behavioral Science; Athletic Training
01-2020
Pittsburg High SchoolPittsburg, KS
Common Core//Athletics
05-2015
Skills
- Cash Handling
- Knowledge of food and cooking
- Professional Appearance
- Left Handed
- Strong Morals
- Fast Paced
- Following Instructions
- Self Motivated
- Honesty / Integrity
- Customer Service
- Cleaning
- Attention to Detail
- Teamwork and Collaboration
Timeline
Team Member
Noodles & Company
09.2023 - Current
Front Desk Receptionist
Stretch Zone
06.2023 - 09.2023
Member Service Representative
Planet Fitness
06.2021 - 06.2023
Assistant Store Manager
Glory Days Pizza
01.2020 - 06.2021
Assistant General Manager
Taco Bell
08.2017 - 01.2020
Johnson County Community College
Associate of Applied Science from Personal Training
The University of Kansas
Liberal Arts and Sciences; Behavioral Science; Athletic Training
Pittsburg High School
Common Core//Athletics