Katherine Silveira
Petaluma
Summary
Dedicated operations manager with extensive experience in driving sales growth, fostering service excellence, and championing team development. Proven track record in overseeing operations and merchandising, ensuring optimal product availability, and leading visual display initiatives. Skilled in talent acquisition, onboarding, and continuous team coaching to achieve overarching business goals. Demonstrated ability to anticipate market trends and store needs, coupled with a hands-on approach to problem solving and operational adaptability.
Overview
5
5
years of professional experience
Work History
Sales Executive Team Lead/Operations Manager
Target
07.2022 - 04.2024
- Led team of 50+ associates, balancing their strengths and weaknesses to meet business goals across multiple departments
- Increased comp sales by 3.2% in consecutive years after being reassigned to help improve low-performing stores
- Developed inventory management system for beauty department that cross-checks daily scans with existing data, leading to 20% increase in comp sales. Trained stores across the group in developing and using the system.
- Played a pivotal role in driving total store sales, recognizing the interconnectedness of various departments and their cumulative impact in overall store profitability
- Managed end-to-end merchandising and pricing operations, ensuring smooth transitions, accurate sales plans, and timely promotions
Sales Team Leader
Target
08.2020 - 07.2022
Assistant Office Manager
Petaluma Orthopaedic And Sports Therapy
09.2019 - 07.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Assisted with medical coding and billing tasks.
Education
Bachelor of Arts - Psychology
Sonoma State University
Rohnert Park, CA12.2026
Associate of Science - Natural Sciences
Santa Rosa Junior College
Santa Rosa, CA06.2020
Skills
- Talent Development
- Operational Efficiency
- Inventory Management
- Regulatory and Legal Compliance
- Data-Informed Operations
Timeline
Sales Executive Team Lead/Operations Manager
Target
07.2022 - 04.2024
Sales Team Leader
Target
08.2020 - 07.2022
Assistant Office Manager
Petaluma Orthopaedic And Sports Therapy
09.2019 - 07.2020
Bachelor of Arts - Psychology
Sonoma State University
Associate of Science - Natural Sciences
Santa Rosa Junior College
Similar Profiles
Tavin JacobsenTavin Jacobsen
Service and Engagement Team Leader at TargetService and Engagement Team Leader at Target
Paige CampbellPaige Campbell
Style Sales Associate at TargetStyle Sales Associate at Target
Kelsey PenningtonKelsey Pennington
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
Athena CoffeyAthena Coffey
Warehouse Associate at TargetWarehouse Associate at Target
Nathaniel BurnhamNathaniel Burnham
Programmer at Self-employeedProgrammer at Self-employeed