Katherine Smith

• Maintained and oversaw the University Union, ensuring a welcoming and organized environment for current students, staff, alumni, and visitors.
• Managed opening and closing of the University Union building, ensuring security protocols were followed.
• Set up meeting rooms for various events, including interest meetings, award ceremonies, and work luncheons.
• Oversaw school events within the building, ensuring smooth operations and timely resolution of any issues.
• Set up audiovisual (A/V) equipment for events, including displays and sound systems.
• Responded to emergencies within the building, providing quick and effective solutions to ensure safety and continuity of services.

As a Food Server:

• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
• Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
• Greeted club members promptly upon seating, ensuring a welcoming and hospitable dining experience
• Managed beverage service, promptly attending to members' drink orders with accuracy and efficiency.
• Ensured accurate order fulfillment, verifying that dishes were prepared according to members' specifications.
• Tended to members' needs throughout their meals.

As a Banquet Server:

• Set up banquet halls and dining areas according to event specifications, including table settings and decorations.
• Served food and beverages to guests during banquets, following proper serving etiquette and timing.
• Tended to members' needs throughout their events.
• Cleared tables and banquet areas efficiently between courses and after events, maintaining a clean and organized environment.
• Assisted with event breakdown and cleanup, including dismantling tables, removing decorations, and storing equipment.

• Supported new residents in their transition to the community by providing information on available resources and amenities.
• Maintained accurate records of all communication with residents regarding policy enforcement or incident reports.
• Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
• Scheduled and coordinated social events that fostered a sense of belonging among community members.
• Conducted guided tours for prospective residents throughout the apartment complex.
• Fostered and honed effective communication skills through professional experience and training.

• Maintained cleanliness in the dining area to create pleasant and inviting atmospheres for residents.
• Served meals to residents in a timely and courteous manner.
• Engaged in friendly and meaningful conversations with residents during meal times.
• Assisted residents with eating and drinking as needed, ensuring their comfort and satisfaction.
• Clear tables and clean dishes promptly after meals, ensuring a hygienic environment for residents and staff.
• Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote resident health and safety.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.
• Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.